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Raquel Koester - Mortgage Consultant | NMLS# 1862819 in Crystal Lake, IL

Raquel Koester

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Mortgage Consultant | NMLS# 1862819

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Raquel is a seasoned professional with an extensive background in finance ranging from personal loans, credit unions, working directly for a bank to now having over 10 years of experience as a mortgage lender. She serves as a senior loan of... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    S
    Stephanie R J
    Cary, IL
    Posted on December 24th, 2024 04:10 AM
    Raquel was very accommodating and patient with our many questions!
    Reply from Raquel Koester
    January 23rd, 2025 04:10 AM
    I'm delighted to hear that you had a positive experience, Stephanie! Your kind words genuinely made my day. I always aim to be as accommodating and patient as possible, so it's fantastic to hear that it made a difference for you. Don't hesitate...
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    Matthew J J
    Cary, IL
    Posted on December 24th, 2024 02:39 AM
    Raquel was patient with buyers unfamiliar with all of the processes/steps necessary when purchasing a previously owned property, and was able to work with us around our inconvenient schedules this time of year.
    Reply from Raquel Koester
    January 23rd, 2025 02:40 AM
    I'm so glad to hear you had a positive experience, Matthew. Patiently guiding clients through the process of buying a property, especially when they are not familiar with it, is something I take great pride in. Working around your schedule...
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    Emma L
    Woodstock, IL
    Posted on December 19th, 2024 12:26 PM
    My lender Raquel was well educated, helpful and answered all the questions I had. She went above and beyond for me and I appreciated that as a first time home buyer.
    Reply from Raquel Koester
    January 18th, 2025 12:28 PM
    Hello Emma, Thank you so much for your 5-star review! I'm thrilled to hear that you had such a positive experience with your first home purchase. It was my pleasure to assist you and answer any questions you had. At Home State Bank, we always...
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    Jona M B
    McHenry, IL
    Posted on October 16th, 2024 04:18 PM
    Very attentive. I know this loan was a difficult one and I appreciate the work you did. Thank you
    Reply from Raquel Koester
    October 16th, 2024 04:44 PM
    I'm thrilled to hear your positive feedback, Jona! Navigating through complex loans can indeed be challenging, but it makes it all worthwhile when I know it has made a difference. Your satisfaction is my top priority and I'm happy that my efforts...
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    Kyle R E
    Lake In The Hills, IL
    Posted on September 24th, 2024 12:27 PM
    Quick correspondence, answered all of my questions every time
    Reply from Raquel Koester
    October 16th, 2024 04:45 PM
    I'm thrilled to hear that you had a positive experience, Kyle! Your feedback really means a lot to me. I'm glad I could help answer your questions and maintain quick correspondence throughout. Continually improving our customer service is a...
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    Jason L B
    Spring Grove, IL
    Posted on September 20th, 2024 10:17 AM
    Raquel went above and beyond for us, I can't thank and recommend her enough
    Reply from Raquel Koester
    September 20th, 2024 11:52 AM
    I appreciate your kind words, Jason. It was truly a pleasure to assist you and going above and beyond for my clients is what I aim to do. Your recommendation means a lot to me. Thanks for taking the time to share your experience and for giving...
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    Katie H
    Hampshire, IL
    Posted on September 18th, 2024 01:26 AM
    Raquel was helpful through the entire process. She made me confident that I was going with the right lending choice and took the time to explain each step of the process with me.
    Reply from Raquel Koester
    September 20th, 2024 11:51 AM
    Thank you so much for your kind words, Katie. Your feedback means a lot to me. I'm thrilled to hear that you felt confident with your lending choice and that I could make the process easier for you. I'm here if you need anything else in the...
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    Brigitte K B
    Spring Grove, IL
    Posted on September 17th, 2024 11:29 AM
    Raquel helped make this transaction as smooth and easy as possible for us. Explaining things to us. She was a pleasure to work us and always upbeat and cheerful.
    Reply from Raquel Koester
    September 17th, 2024 08:57 PM
    Thank you so much for your kind words, Brigitte. I'm really glad to hear you had a great experience and found the process smooth and easy. It was truly a pleasure to assist you. Your positive feedback means a lot to me and Home State Bank....
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    Tyler V
    Crystal Lake, IL
    Posted on August 4th, 2024 01:03 PM
    Raquel was an absolute pleasure to work with. We got a record closing done in a very short amount of time. We can't thank her enough!
    Reply from Raquel Koester
    August 14th, 2024 01:04 PM
    I'm absolutely thrilled to hear such positive feedback, Tyler. It's always a wonderful experience working with clients like you, and I'm glad that I was able to help you achieve a record closing time. Your satisfaction is of utmost importance...
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    Karleea V
    Crystal Lake, IL
    Posted on August 2nd, 2024 06:55 PM
    Able to close in 2.5 weeks
    Reply from Raquel Hanson
    August 2nd, 2024 07:05 PM
    I'm thrilled to hear about your positive experience, Karleea! It was a pleasure assisting you with your closing process and I'm glad we could make it happen in a timely manner. Always here to guide and support you at Home State Bank. Don't...
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    About
    Raquel is a seasoned professional with an extensive background in finance ranging from personal loans, credit unions, working directly for a bank to now having over 10 years of experience as a mortgage lender. She serves as a senior loan officer who specializes in residential loans. Raquel thrives when faced with a challenge that allows her to find creative financing solutions for her clients, no matter the level of complexity. With a passion for building and maintaining relationships and partnerships, Raquel always strives to provide an outstanding and positive customer experience by building and establishing a foundation of trust and satisfaction for each client.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
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    Memberships
    • Horse society
    Addresses and Serving Areas

    Year Started

    2012

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1862819
    Hobbies
    • horse back riding
    • swimming
    Disclaimer
    HOME STATE BANK NMLS #478452. HOME STATE BANK is an Equal Housing Lender. Credit and collateral are subject to approval. Terms and conditions apply. Rates, terms, programs and their conditions are subject to change without notice and certain programs/services may not be available in all states.