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TowneBank Mortgage in Norfolk, VA

TowneBank Mortgage, Norfolk, VA

Norfolk, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
95%
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3%
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Reviews from Web
  • A
    Adams F
    Posted on January 7th, 2026 12:00 AM
    Kristine Arbogast has received a review with 5 star rating from Adams F
    Reply from Owner
    February 9th, 2026 12:00 AM
    Thank you for taking the time to leave me a positive review. I'm honored to have been of service.
  • K
    Kristan B B
    Charlottesville, VA
    Posted on January 6th, 2026 10:37 PM
    There were some difficulties with getting the commitment to the other side, but once that happened, Andrew was able to work with us to ensure we made the changes needed to get closed on time. His advice was helpful at each turn.
    Reply from Andrew Jordan
    January 14th, 2026 08:16 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
  • S
    Shawn M H
    Youngsville, NC
    Posted on January 6th, 2026 06:10 PM
    Doug and team are easy and great to work with.
    Reply from Doug Anderson
    January 7th, 2026 03:24 PM
    I'm pleased to know that you found working with my team and me easy and satisfying. It was a pleasure assisting you, Shawn. Thank you for choosing TowneBank Mortgage.
  • T
    Tiffany B H
    Youngsville, NC
    Posted on January 6th, 2026 05:16 PM
    Super easy other than the multiple closing
    Reply from Doug Anderson
    January 7th, 2026 03:25 PM
    I'm glad to hear the process was mostly straightforward for you, Tiffany. Thank you for your review and for choosing TowneBank Mortgage!
  • V
    Vickie L G
    Beaufort, NC
    Posted on January 6th, 2026 02:26 PM
    Quick responses in communication when a question or document was needed or explained. Great team player with all those involved in helping me purchase my new home.
    Reply from Kristen Smith
    January 13th, 2026 02:26 PM
    Thank you for choosing us for your mortgage needs. Your positive review encourages us to keep delivering excellence.
  • C
    Carol A S
    Wilmington, NC
    Posted on January 6th, 2026 01:35 PM
    D.Lon it is always a pleasure conducting business with you. Everything flows seamlessly and you are always so pleasant to deal with. Thank you for making this a really good experience!
    Reply from D.Lon Downing
    January 13th, 2026 07:48 PM
    Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
  • C
    Celida J
    Charlotte, NC
    Posted on January 6th, 2026 01:11 PM
    I'm so glad I worked with Andy; he was incredibly fast and answered all my questions. If I ever buy another house, I'd love for him to help me again.
    Reply from Andy Garcia
    January 13th, 2026 08:09 PM
    We're grateful for your positive review and hope to work together again in the future.
  • Y
    Yonny D
    Charlotte, NC
    Posted on January 6th, 2026 01:07 PM
    My experience working with Andy was wonderful because he always made sure I understood every step and every detail of what he explained. He was also incredibly kind and always available to answer any questions I had.
    Reply from Andy Garcia
    January 13th, 2026 08:09 PM
    We're grateful for your positive review and hope to work together again in the future.
  • J
    Joshua M R
    Green Bay, VA
    Posted on January 6th, 2026 12:03 AM
    You the man Ben! You stuck with us for years when others ghosted us. I am glad we were able to come together and make it happen. Thank you from the Ross family!
    Reply from Ben Crooks
    January 7th, 2026 03:41 PM
    Thank you, Josh. So happy I was able to help!
  • C
    Chrystie L A
    New Kent, VA
    Posted on January 5th, 2026 04:56 PM
    Tiffani and Ben provided an excellent refinance experience, especially in a challenging high-rate environment. Ben was knowledgeable, responsive, and transparent throughout the process, and they worked hard to secure the best possible terms....
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    Reply from Ben Crooks
    January 5th, 2026 05:40 PM
    Thank you, Chrystie. I'm so happy we could assist and make it an easy process for you. Always here to help!
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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