Ben Crooks's Cover Image
Ben Crooks - Sr. Mortgage Loan Officer | NMLS# 964921 in Midlothian, VA

Ben Crooks

ClaimedPro

Sr. Mortgage Loan Officer | NMLS# 964921

Company Logo
Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My... Show More
Company Logo
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
View All days
Overall Ratings
5.0
(29)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    C
    Chad R S
    Monument, CO
    Posted on July 18th, 2026 10:28 PM
    My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
    read more
    Reply from Ben Crooks
    July 19th, 2026 12:22 PM
    I truly appreciate your review. It has been a privilege to help you and your family with home financing needs over the years. The mortgage and homebuying process has changed a lot over the last 20 years, so I'm happy I could make it an easy...
    read more
  • 5.0
    google
    C
    Chad S
    Posted on July 18th, 2026 12:00 AM
    My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
    read more
  • 5.0
    Encompass
    G
    GARTH D
    Cincinnati, OH
    Posted on July 12th, 2026 04:14 PM
    My situation was complicated, and Ben walked us through the options. He was able to give us the best option for our situation. I will definitely use Ben again.
    Reply from Ben Crooks
    July 20th, 2026 03:20 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
  • 5.0
    Encompass
    M
    Melanie D
    Cincinnati, OH
    Posted on July 12th, 2026 02:56 PM
    Ben , We are so lucky to have you as our broker . As one can tell since we have utilized his skills twice now. Thank
    Reply from Ben Crooks
    July 19th, 2026 12:06 PM
    Thank you! Thank you for your continued trust. It's always great to help a someone through another smooth mortgage transaction. Congratulations on your new home!
  • 5.0
    google
    G
    Garth D
    Posted on July 12th, 2026 12:00 AM
    I really liked working with Ben Crooks. He is knowledgeable and very helpful.
    Reply from Ben Crooks
    July 19th, 2026 12:04 PM
    Thank you for your thoughtful review. It was a pleasure helping you through another mortgage transaction and this one being in Ohio. I appreciate your continued trust and wish you many years of happiness in your new home. Congratulations!
  • 5.0
    google
    M
    Melanie D
    Posted on July 12th, 2026 12:00 AM
    Ben Crooks has received a review with 5 star rating from Melanie D
  • 5.0
    Encompass
    S
    Shari B
    Henrico, VA
    Posted on April 30th, 2026 11:27 PM
    Ben your guidance and professionalism through this process was great. You were very thorough in explaining things we didn't understand. We appreciate the time and effort you put in to help us get in our first home, much appreciated.
    Reply from Ben Crooks
    May 4th, 2026 12:08 PM
    Shari, it was my pleasure helping you through the homebuying process and helping you with your first home purchase. If you have any mortgage needs or questions, I'm always here to help. Enjoy your new home!
  • 5.0
    google
    S
    Shari B
    Posted on April 30th, 2026 12:00 AM
    Ben made our experience super smooth and easy. Very professional he was great!
    Reply from Owner
    May 21st, 2026 12:00 AM
    Your review encourages me to keep delivering outstanding service. I'm just a phone call away if you ever need assistance.
  • 5.0
    Encompass
    A
    Andrew L
    Glen Allen, VA
    Posted on April 17th, 2026 01:01 PM
    Ben has been a strong advocate for us every step of the way, from the beginning of our home-buying journey to our original closing, and finally through the refinance process a couple years later. He is a clear and consistent communicator, and...
    read more
    Reply from Ben Crooks
    April 21st, 2026 02:26 PM
    I really appreciate you sharing this and trusting me with your mortgage needs over the years. It was a pleasure working together, and your recommendation truly means a lot. Thank you!
  • 5.0
    Encompass
    M
    Mackenzie M
    Glen Allen, VA
    Posted on April 14th, 2026 07:12 PM
    Ben was honest and thorough with relaying information. Any updates that came in, he never hesitated to keep us informed for the best option.
    Reply from Ben Crooks
    April 16th, 2026 02:50 PM
    Thank you for your review! And if you ever have mortgage questions...I will be here to help.
  • 10 of 29
    About
    Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My mission is to empower you with knowledge about our wide range of programs so you can make the smartest financial decision for your family. I’m here to answer your questions, guide you through the process, and make your dream of homeownership a reality. Let’s turn your new house into a home - and make you a neighbor! TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    USDA Loans
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Year Started

    2012

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 964921
    Disclaimer
    This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.