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Ben Crooks - Sr. Mortgage Loan Officer | NMLS# 964921 in Midlothian, VA

Ben Crooks

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Sr. Mortgage Loan Officer | NMLS# 964921

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Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
5.0
(23)
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Reviews from Web
  • 5.0
    Encompass
    S
    Shari B
    Henrico, VA
    Posted on April 30th, 2026 11:27 PM
    Ben your guidance and professionalism through this process was great. You were very thorough in explaining things we didn't understand. We appreciate the time and effort you put in to help us get in our first home, much appreciated.
    Reply from Ben Crooks
    May 4th, 2026 12:08 PM
    Shari, it was my pleasure helping you through the homebuying process and helping you with your first home purchase. If you have any mortgage needs or questions, I'm always here to help. Enjoy your new home!
  • 5.0
    google
    S
    Shari B
    Posted on April 30th, 2026 12:00 AM
    Ben made our experience super smooth and easy. Very professional he was great!
    Reply from Owner
    May 9th, 2026 12:00 AM
    Your review encourages me to keep delivering outstanding service. I'm just a phone call away if you ever need assistance.
  • 5.0
    Encompass
    A
    Andrew L
    Glen Allen, VA
    Posted on April 17th, 2026 01:01 PM
    Ben has been a strong advocate for us every step of the way, from the beginning of our home-buying journey to our original closing, and finally through the refinance process a couple years later. He is a clear and consistent communicator, and...
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    Reply from Ben Crooks
    April 21st, 2026 02:26 PM
    I really appreciate you sharing this and trusting me with your mortgage needs over the years. It was a pleasure working together, and your recommendation truly means a lot. Thank you!
  • 5.0
    Encompass
    M
    Mackenzie M
    Glen Allen, VA
    Posted on April 14th, 2026 07:12 PM
    Ben was honest and thorough with relaying information. Any updates that came in, he never hesitated to keep us informed for the best option.
    Reply from Ben Crooks
    April 16th, 2026 02:50 PM
    Thank you for your review! And if you ever have mortgage questions...I will be here to help.
  • 5.0
    Encompass
    G
    Garrett S K
    Midlothian, VA
    Posted on April 10th, 2026 12:29 PM
    Ben Was great to work with. Great advice, solid communication, and overall smooth process. Would recommend his services to anyone!
    Reply from Ben Crooks
    April 13th, 2026 01:17 PM
    Thanks Garrett!! Happy I was able to help!
  • 5.0
    Encompass
    J
    Justin E
    Goose Creek, SC
    Posted on March 31st, 2026 12:05 AM
    Working with Ben made the home buying experience stress free. He was always available to answer any questions I had and made sure I understood every part of the process. Even without using a real estate agent, getting to closing was much easier...
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    Reply from Ben Crooks
    April 6th, 2026 12:19 PM
    Justin, thank you for the review. So happy I was able to help you through the homebuying process and make it a smooth transaction for all. If you ever have questions or mortgage needs down the road, please reach out.
  • 5.0
    google
    J
    Justin E
    Posted on March 31st, 2026 12:00 AM
    Ben Crooks has received a review with 5 star rating from Justin E
    Reply from Owner
    April 16th, 2026 12:00 AM
    We're excited to continue serving you with dedication and expertise in the future.
  • 5.0
    Encompass
    S
    Stacy S G
    Moseley, VA
    Posted on March 24th, 2026 03:33 PM
    Ben helped make buying a house as simple as possible. He is very knowledgeable and efficient . He kept us updated every step of the way and always had different options and ideas . We enjoyed working with Ben and his team and will work with...
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    Reply from Ben Crooks
    March 25th, 2026 06:44 PM
    Stacy, it was great getting to work with you. I'm so happy I could make the home buying process smooth and simple. Wishing you all the best.
  • 5.0
    google
    S
    Stacy S
    Posted on March 24th, 2026 12:00 AM
    Ben and his team are wonderful! They made the process of buying a house quick and easy. A Big Thank you to Ben and his team at Towne Bank!
    Reply from Owner
    April 16th, 2026 12:00 AM
    I'm delighted to have exceeded your expectations. I'm always here to assist you with your mortgage journey.
  • 5.0
    Encompass
    B
    Brian S
    Midlothian, VA
    Posted on March 20th, 2026 02:38 PM
    Working with Ben made things a breeze!
    Reply from Ben Crooks
    March 22nd, 2026 07:15 PM
    Thank you Brian! It was great working with you, and I hope you enjoy your new home!
  • 10 of 23
    About
    Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My mission is to empower you with knowledge about our wide range of programs so you can make the smartest financial decision for your family. I’m here to answer your questions, guide you through the process, and make your dream of homeownership a reality. Let’s turn your new house into a home - and make you a neighbor! TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    319
    /850
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    Addresses and Serving Areas

    Year Started

    2012

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 964921
    Disclaimer
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