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Ben Crooks - Sr. Mortgage Loan Officer | NMLS# 964921 in Midlothian, VA

Ben Crooks

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Sr. Mortgage Loan Officer | NMLS# 964921

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Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Richard N K
    Midlothian, VA
    Posted on October 20th, 2026 05:04 PM
    I appreciate how knowledgeable, patient, and understanding Ben was through this whole process!
    Reply from Ben Crooks
    October 23rd, 2026 07:52 PM
    Thank you, Richard. I'm happy I was able to assist with your mortgage loan. Always here if you have any mortgage needs.
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    Vickie “ C L
    Posted on October 20th, 2026 03:59 PM
    Ben Crooks has received a review with 5 star rating from Vickie “ C L
    Reply from Owner
    October 30th, 2026 05:02 PM
    Thanks for choosing me as your local mortgage lender!
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    Victoria L
    Chester, VA
    Posted on October 20th, 2026 03:59 PM
    My experience was amazing becausd of the amazing people I had helping me through this process. Ben is very knowledgeable, great communicator and very helpful. He made this process easy for me being a new home owne.
    Reply from Ben Crooks
    October 23rd, 2026 07:49 PM
    Thank you for the review. It was great getting the opportunity to help not only a first-time homebuyer but a veteran! It was a pleasure working with you and I'm glad we could make your very first home purchase a smooth one! Thank you for the...
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    William C S
    Littleton, NC
    Posted on August 28th, 2026 03:51 PM
    Your frequent and useful communications, willingness to provide multiple options and overall positive attitude are things that separate you from others!
    Reply from Ben Crooks
    September 1st, 2026 04:19 PM
    Thank you for the review! I'm honored to have helped you with your home purchase in NC and making it a smooth experience. Congratulations on your new home!
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    Gregory D M
    Cape Charles, VA
    Posted on August 15th, 2026 12:35 PM
    Smooth process and great communication. Thanks Ben!
    Reply from Ben Crooks
    August 19th, 2026 03:57 PM
    Greg, thank you for the review. Congratulations again on your new home! Thank you for allowing me to help you with your mortgage and home purchasing needs and I'm happy it was a smooth and easy process. Congratulations and thank you.
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    Chad S
    Posted on July 18th, 2026 10:28 PM
    My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
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    Reply from Owner
    July 21st, 2026 12:24 PM
    Your review motivates me to maintain high standards. Don’t hesitate to contact me for any assistance.
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    Chad R S
    Monument, CO
    Posted on July 18th, 2026 10:28 PM
    My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
    read more
    Reply from Ben Crooks
    July 19th, 2026 12:22 PM
    I truly appreciate your review. It has been a privilege to help you and your family with home financing needs over the years. The mortgage and homebuying process has changed a lot over the last 20 years, so I'm happy I could make it an easy...
    read more
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    Garth D
    Posted on July 12th, 2026 04:16 PM
    I really liked working with Ben Crooks. He is knowledgeable and very helpful.
    Reply from Owner
    July 24th, 2026 01:03 PM
    Thank you Garth! It was a pleasure getting you to the closing table!
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    GARTH D
    Cincinnati, OH
    Posted on July 12th, 2026 04:14 PM
    My situation was complicated, and Ben walked us through the options. He was able to give us the best option for our situation. I will definitely use Ben again.
    Reply from Ben Crooks
    July 20th, 2026 03:20 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
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    Melanie D
    Posted on July 12th, 2026 02:56 PM
    Ben Crooks has received a review with 5 star rating from Melanie D
    Reply from Owner
    July 24th, 2026 01:03 PM
    I am always here for your mortgage needs!
  • 1–10 of 34
    About
    Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My mission is to empower you with knowledge about our wide range of programs so you can make the smartest financial decision for your family. I’m here to answer your questions, guide you through the process, and make your dream of homeownership a reality. Let’s turn your new house into a home - and make you a neighbor! TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    USDA Loans
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Addresses and Serving Areas

    Year Started

    2012

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 964921
    Disclaimer
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