

Ben Crooks
Sr. Mortgage Loan Officer | NMLS# 964921

Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My... Show More
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Reviews from Web
My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
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Reply from Ben Crooks
July 19th, 2026 12:22 PM
I truly appreciate your review. It has been a privilege to help you and your family with home financing needs over the years. The mortgage and homebuying process has changed a lot over the last 20 years, so I'm happy I could make it an easy...
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My family has used TowneBank Motgage four all of our home purchases, and we continue to come back because of the great service we receive. In my most recent experience purchasing a new home after 20 years, Ben Crooks provided stellar service....
read more
My situation was complicated, and Ben walked us through the options. He was able to give us the best option for our situation. I will definitely use Ben again.
Reply from Ben Crooks
July 20th, 2026 03:20 PM
We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
Ben , We are so lucky to have you as our broker . As one can tell since we have utilized his skills twice now. Thank
Reply from Ben Crooks
July 19th, 2026 12:06 PM
Thank you! Thank you for your continued trust. It's always great to help a someone through another smooth mortgage transaction. Congratulations on your new home!
I really liked working with Ben Crooks. He is knowledgeable and very helpful.
Reply from Ben Crooks
July 19th, 2026 12:04 PM
Thank you for your thoughtful review. It was a pleasure helping you through another mortgage transaction and this one being in Ohio. I appreciate your continued trust and wish you many years of happiness in your new home. Congratulations!
Ben Crooks has received a review with 5 star rating from Melanie D
Ben your guidance and professionalism through this process was great. You were very thorough in explaining things we didn't understand. We appreciate the time and effort you put in to help us get in our first home, much appreciated.
Reply from Ben Crooks
May 4th, 2026 12:08 PM
Shari, it was my pleasure helping you through the homebuying process and helping you with your first home purchase. If you have any mortgage needs or questions, I'm always here to help. Enjoy your new home!
Ben made our experience super smooth and easy. Very professional he was great!
Reply from Owner
May 21st, 2026 12:00 AM
Your review encourages me to keep delivering outstanding service. I'm just a phone call away if you ever need assistance.
Ben has been a strong advocate for us every step of the way, from the beginning of our home-buying journey to our original closing, and finally through the refinance process a couple years later. He is a clear and consistent communicator, and...
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Reply from Ben Crooks
April 21st, 2026 02:26 PM
I really appreciate you sharing this and trusting me with your mortgage needs over the years. It was a pleasure working together, and your recommendation truly means a lot. Thank you!
Ben was honest and thorough with relaying information. Any updates that came in, he never hesitated to keep us informed for the best option.
Reply from Ben Crooks
April 16th, 2026 02:50 PM
Thank you for your review! And if you ever have mortgage questions...I will be here to help.
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About
Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My mission is to empower you with knowledge about our wide range of programs so you can make the smartest financial decision for your family. I’m here to answer your questions, guide you through the process, and make your dream of homeownership a reality. Let’s turn your new house into a home - and make you a neighbor! TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
USDA Loans
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
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Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 964921
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