Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Excellent. Great with communication and helpful advice. Will definitely recommend everyone that is trying to buy a home. 10/10 hands down
Reply from Owner
July 6th, 2026 11:25 PM
Thank you, Chasity, for your kind words! I'm pleased to hear that my communication and advice were helpful. Your recommendation means a lot to me. If you or anyone you know needs further assistance, I'm here to help.
From start to finish I was kept up to date on my loan process. When I needed help with deciding on on a realtor my loan officer helped me make the right decision. If I had any questions I could call, text or even email and he got right back...
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Reply from Dwight George, Ruoff Mortgage
July 5th, 2026 01:06 AM
Chasity, I'm pleased to hear that you felt well-informed throughout your loan process. It was my pleasure to assist you. If there's anything else you need, feel free to reach out.
Not a huge fan of the loans being immediately sold off and the rates could have been better. Loan butler is slow.
Heather was a pleasure to work with though!
Reply from Heather Bozarth, Ruoff Mortgage
July 6th, 2026 01:03 PM
I know we had a bit of a rollercoaster journey together, but I'm glad we stuck with it. Rates are difficult to control, especially during a Fed Chair change and a war, but monitoring the market for you allowed for us to get the best rate we...
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Pam goes above and beyond in the lending process. She answers calls and emails extremely quickly and makes sure you’re comfortable from pre-approval to closing day.
Reply from Owner
July 6th, 2026 05:47 PM
Jess, I'm grateful for your kind words. It's wonderful to know that you felt comfortable throughout the process and that my prompt communication was helpful. Thank you for sharing your experience!
Pam was extremely personable and answered all our questions regardless of the time of day. She went above and beyond to make sure my husband and I were comofrtable throughout the process.
Reply from Pam Townsend, Ruoff Mortgage
July 5th, 2026 04:54 PM
Jessica, I'm grateful for your kind feedback. It's important to me that you and your husband felt comfortable and had all your questions answered during the process. Thank you for sharing your experience!
I never thought of owning my own house, but when I decided to go for it. I am so thankful to have gotten Scott to lead me through everything that I knew nothing about. Scott put everything into simple terms to help me understand what I was...
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Reply from Owner
July 6th, 2026 05:19 PM
Aww, thank you Laura! I'm grateful for your kind words and thrilled to hear about your positive experience. It's wonderful to know I could help make the process clear and stress-free for you. If you or your co-worker ever need further assistance,...
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I love the fact that there was no AI lol, this team was available whenever needed. Scott is amazing, always had the answers, never left us in the dark about anything. I would give his name to anyone who was interested about a loan. I already...
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Reply from Scott Phegley, Ruoff Mortgage
July 4th, 2026 05:17 PM
Laura, I'm glad to hear about your positive experience. It means a lot to me that you felt well-supported and appreciated the prompt assistance. Thank you for recommending me to your co-worker; I truly value your trust and kind words. If you...
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The whole process was seemless once I figured out how to navigate the online portion. But I don't claim to be highly competent when it comes to such processes. I leave that to my husband.
Reply from Scott Kieffner, Ruoff Mortgage
September 23rd, 2026 01:10 PM
Thank you, Catherine! We’re so glad the process went smoothly for you. We appreciate you trusting us to guide you through it!
Sally Burks Elmore, Ruoff Mortgage has received a review with 5 star rating from Karrie E
Reply from Owner
July 5th, 2026 07:10 PM
Thanks so much Karrie!
My Ruoff Agent was knowledgeable, kind and thorough. This is not a situation I have navigated before and felt nervous about making such a big purchase, but with Sally's guidance and thorough explanation I felt more at ease and like I was making...
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Reply from Sally Burks Elmore, Ruoff Mortgage
July 5th, 2026 07:13 PM
Thank you so much Karrie for the 5 star review and your kind words. I know being a homeowner has been a dream and a goal of yours for a while now. I am so glad that I could help make that happen for you and Dustin!
481–490 of 7151
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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