Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The constant communication and driven service to get everything in line for approval.
Reply from Sally Burks Elmore, Ruoff Mortgage
May 22nd, 2024 06:55 PM
I'm thrilled to hear that you found the communication and service satisfactory, Brandon. It's always a priority for me to ensure everything is in line for approval. Your feedback and rating mean a lot. Let me know if you need any further assistance...
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Being a first time home buyer trying to navigate through all of the documents with little assistance or understanding was frustrating. I would take that into consideration when dealing with first timers and making sure the processes are explained...
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Jason Kain and his team at Hallmark are at absolute legends. The knowledge, the communication, the professionalism, and the way they prep clients and cut through the nonsense in the market is second to NONE. Jason and his team make what can...
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Reply from Jason Kain
November 10th, 2025 07:13 PM
Thank you so much for your kind words, Brandon. I'm thrilled to hear that you had such a positive experience with my team and me at Hallmark Home Mortgage. We strive to simplify the process and deliver top-notch service for our clients. It's...
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Nick was always quickly available for questions and was always willing to help me look into different options. He made me feel comfortable and like my question were important
Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Jennifer W
Other than some confusion over our ability to get the loan, it was a pleasant experience. Scott was quick to respond, friendly and helpful.
Doug Bedwell, Ruoff Mortgage has received a review with 5 star rating from Jonathan B
Doug was always available to answer questions even on the weekends and holidays, he did a fantastic job and was extremely helpful throughout the entire process! Thanks so much Doug!
Reply from Doug Bedwell, Ruoff Mortgage
May 28th, 2024 05:09 PM
Thrilled to hear that you were satisfied with the service, Jonathan! It's important to me that I'm always available to my customers, even on weekends and holidays, to make the process as smooth as possible. I'm glad I was able to be of help...
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The whole experience from first getting information about the loan and then going through all the steps went very quickly and efficiently. All the steps and the consequences of certain decisions were explained to me and all my questions were...
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Gene made the process as seamless as possible and answered each question we had very thoroughly! Would highly recommend his services to anyone!
Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
January 18th, 2024 05:12 PM
Thank you so much, Allison, for taking the time to leave such a wonderful review. I'm thrilled to hear that the process was seamless and that your questions were answered thoroughly. It means a lot that you would recommend my services to others....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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