Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Sally was wonderful to work with, knowledgeable, kind and professional.
It felt like working with a friend.
Wendy & Joe Caudill
Reply from Sally Burks Elmore, Ruoff Mortgage
May 22nd, 2024 06:54 PM
Thank you so much, Wendy and Joe, for your kind words and the 5-star rating. It was my pleasure to assist you - it's always a rewarding experience when my clients feel like they are working with a friend. Your feedback means a lot to me and...
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Tremendous experience & very helpful in moving through our whole loan process!!
Reply from Owner
January 31st, 2024 02:35 AM
Thank you, Andrew, for your generous five-star rating. I am thrilled to hear about your positive experience. At Ruoff Mortgage, we strive to ensure that our loan process is efficient and transparent, and it's accolades like yours that let us...
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Brittany took phone calls at anytime, answered any questions that we could, & helped in everyway possible. We were in a time crunch & trying to turn things as fast as possible. She expedited everything that she could and we were able to have...
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Reply from Brittany Eckerle | NMLS# 2220711 | ...
January 12th, 2024 08:04 PM
Thank you so much for your feedback, Andrew. I'm glad to hear that I was able to provide assistance during the process and help you meet your time crunch. Your satisfaction is my top priority, so it's truly rewarding to know that you had a...
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Gene was great to work with. Very knowledgeable, informative, and communicated regularly. When we felt overwhelmed, Gene made things easier for us to get through. I would work with Gene again if needed and would recommend to others as well.
Reply from Gene Cooney
May 14th, 2025 12:50 PM
Thank you for the kind words!! ENJOY YOUR NEW HOME!! If you need anything, please feel free to reach out!!!
Gene was great to work with. Very knowledgeable, informative, and communicated regularly. When we felt overwhelmed, Gene made things easier for us to get through. I would work with Gene again if needed and would recommend to others as well.
Reply from Owner
January 22nd, 2024 05:03 PM
Thank you, Anthony, for taking the time to provide such a positive review for Gene Cooney at Ruoff Mortgage. It's wonderful to hear how Gene's knowledge, communication, and guidance helped make your mortgage process less overwhelming. We're...
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Providing information, keeping in touch, guiding us through the steps and detailed descriptions of documents and anything we needed. Gene and Ruoff were very pleasant to work with all around. I feel like this was a pretty fast process and I...
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Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
January 18th, 2024 03:38 PM
Thank you so much for your detailed review, Anthony. It was my pleasure to guide you through each step of the process, ensuring you had all the information you needed. I'm delighted that you found the process to be efficient and the experience...
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Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Caleb M
Reply from Owner
February 6th, 2024 12:33 PM
Thank you for the 5 star Review Caleb!
Quick to answer any and all questions.
Reply from Scott Phegley | NMLS# 610874 | Ruof...
January 11th, 2024 06:19 PM
I'm really pleased to hear that you appreciated my prompt responses, Caleb. It's my priority to ensure that all your questions are answered quickly. Thank you for the fantastic 5-star rating. Feel free to reach out if you ever have more queries...
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fast process
The constant communication and driven service to get everything in line for approval. Would recommend to family and friends. We were treated well and always informed each step of the way.
Reply from Owner
May 22nd, 2024 06:55 PM
I'm absolutely thrilled to hear that you had a positive experience with your home loan process, Nicole. Communication and customer service are paramount here at Ruoff Mortgage, and it's gratifying to know that it made a difference in your journey....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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