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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
0%
Reviews from Web
  • L
    Lynzy F
    Bloomington, IN
    Posted on February 5th, 2024 06:03 PM
    Mandi kept us informed throughout the process. Great communication!
    Reply from Mandi Eaton | NMLS# 1450494 | Ruoff...
    February 12th, 2024 08:22 PM
    Thank you, Lynzy, for your wonderful review and the full 5-star rating! I'm thrilled to hear that you appreciated the communication throughout the process. That's something I prioritize to ensure a smooth, understandable loan journey for my...
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  • J
    Joshua D
    Indianapolis, IN
    Posted on February 5th, 2024 03:28 PM
    Brittany was extremely professional throughout the entire process! Very personable, knowledgeable and thoughtful. There wasn't a single moment we felt out of the loop or left astray! Brittany was great!
    Reply from Brittany Eckerle | NMLS# 2220711 | ...
    February 5th, 2024 05:15 PM
    Thank you so much, Josh! It was my pleasure to assist you throughout the process. I am thrilled to hear that you felt informed and confident every step of the way. At Ruoff Mortgage, we strive to provide a seamless and satisfactory experience...
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  • L
    Leigh M S
    Posted on February 4th, 2024 06:52 PM
    Karan was great to work with!
    Reply from Karan Rastall | NMLS# 763395 | Ruof...
    February 12th, 2024 05:11 PM
    Thank you, Leigh! We appreciate being part of your homeownership journey! Congratulations on your new home:)
  • M
    Michael J C
    Brazil, IN
    Posted on February 4th, 2024 05:07 PM
    Our loan officer did a great job with relaying information back to us and working with her was great! Absolutely no problems with her. We were just not impressed with the experience with the bank’s underwriting and the appraiser used. The appraiser...
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    Reply from Pam Townsend | NMLS# 404322 | Ruoff...
    February 4th, 2024 06:37 PM
    I'm deeply grateful for your detailed feedback, Michael. It's wonderful to hear that you found our interaction enjoyable and I'm glad I could be of assistance during your home buying process. I sincerely apologize for the frustrations you experienced...
    read more
  • B
    Bobbi J B
    Salem, IN
    Posted on February 3rd, 2024 05:06 PM
    The only problem I had is that I started the process in late October and we closed end of January. I don’t think it should have taken so long and it really put me in a bind. The day of closing Tyler did apologize for it taking so long. Still...
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  • J
    Jacob H
    Posted on February 3rd, 2024 12:12 AM
    Kyla Henry has received a review with 5 star rating from Jacob H
    Reply from Owner
    February 5th, 2024 06:12 PM
    We're pleased to hear about your positive experience with Kyla Henry at Ruoff Mortgage. For first-time home buyers like yourself, the process can be daunting, so it's fantastic that Kyla was able to guide and inform you throughout. We appreciate...
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  • J
    Jacob H
    Posted on February 3rd, 2024 12:12 AM
    Kyla Henry has received a review with 5 star rating from Jacob H
    Reply from Owner
    February 5th, 2024 06:12 PM
    We're pleased to hear about your positive experience with Kyla Henry at Ruoff Mortgage. For first-time home buyers like yourself, the process can be daunting, so it's fantastic that Kyla was able to guide and inform you throughout. We appreciate...
    read more
  • J
    Jacob L H
    Scottsburg, IN
    Posted on February 3rd, 2024 12:12 AM
    First time buying a home. Kyla has been with me during all the step to help guide and inform me of the process. She answered all my questions in a timely manner.
    Reply from Kyla Henry
    February 5th, 2024 06:11 PM
    We're pleased to hear about your positive experience with Kyla Henry at Ruoff Mortgage. For first-time home buyers like yourself, the process can be daunting, so it's fantastic that Kyla was able to guide and inform you throughout. We appreciate...
    read more
  • C
    Cameron A N
    Posted on February 2nd, 2024 08:48 PM
    The overall process was smooth and had clear direction throughout. I never felt confused about the information given to me and I’m happy with the end product!
    Reply from Gene Cooney
    February 27th, 2024 04:54 PM
    Congratulations on your new home!! Thank you for allowing me to be part of this process!! I am so happy to hear that you never felt confused throughout the process as that is my job to make it as simple as possible for you!!! THANK YOU
  • E
    Emma L C
    INDIANAPOLIS, IN
    Posted on January 30th, 2024 11:39 PM
    Knowledgable and always quick to respond.
    Reply from Cheryl Wooster | NMLS# 205826 | Ruo...
    January 31st, 2024 03:26 AM
    Thank you for taking the time to provide your feedback, Emma. I'm pleased to hear you found my services knowledgeable and responsive. At Ruoff Mortgage, we strive to offer the highest quality of service to our customers. I look forward to assisting...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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