Mandi Eaton, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1551 South Piazza Drive, Bloomington, Indiana, 47401
Telephone: +1-812-320-4007
Rating: 4.96

Senior Loan Officer | NMLS# 1450494 | Ruoff Mortga...

Ruoff Mortgage - Bloomington

4.96

(46)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 320-4007

Bloomington, IN

https://www.ruoff.com/MandiEaton

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Business Hours

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9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.96

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4.94

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Considerate caregiving, very prompt with answers and had answers for every question

Reply from Mandi Eaton | NMLS# 1450494 | Ruoff...

March 19th, 2024 07:13 PM

I'm truly grateful for your kind words, Janice. Being there for my clients and providing quick, comprehensive answers is something I pride myself on. Thank you for taking the time to leave a review and for rating my service as 5-star with Ruoff...

Mandi was very helpful and quick to answer any questions we had. We put an offer on one house and that fell through, but we found another and put an offer in and closed 10 days later. I don’t know any other lender who would push for this! We...

Reply from Mandi Eaton | NMLS# 1450494 | Ruoff...

February 15th, 2024 08:07 PM

I'm truly appreciative of your kind words and wonderful review, Marissa! It was a pleasure helping you through the process and I'm thrilled that we could close the deal on your new home so quickly. I'm always here for any future questions or...

Overall top notch service. Mandi made the process go very smoothly. 10/10 would recommend using

Reply from Mandi Eaton | NMLS# 1450494 | Ruoff...

February 12th, 2024 08:23 PM

Thank you, Wendi, for your exceptional rating and kind words. It was my pleasure to assist you and I'm thrilled to hear the process was a smooth one. Your recommendation means so much. Please do not hesitate to reach out should you need anything...

Quick to respond. Made what the next step was clear

Reply from Mandi Eaton, Ruoff Mortgage

September 15th, 2026 07:08 PM

Roger, I'm happy to know that my responsiveness and clarity helped guide you through the process. At Ruoff Mortgage, ensuring that every step is clear and straightforward is a priority.

great communication

Reply from Mandi Eaton

March 16th, 2026 07:02 PM

Wendi, I'm pleased to hear that you found the communication effective. Keeping the lines open and clear is something I truly value. If there's anything further I can assist with, feel free to let me know.

Communicatio, and able to use my phone when needed to respond back quickly on document.

Reply from Mandi Eaton

February 18th, 2026 02:57 PM

Jasmine, I'm glad to know that you found the communication efficient and appreciated the ability to respond quickly via your phone. Meeting your needs promptly is important to me. If there's anything more I can assist you with, feel free to...

Mandi and her team were very professional and responsive. It made purchasing our home a lot less stressful.

Reply from Mandi Eaton, Ruoff Mortgage

December 26th, 2025 02:17 PM

I'm glad to hear that you felt my team and I were professional and responsive during your home purchase. Making the process less stressful for you is always a top priority. Thank you, Matt, for sharing your experience with Ruoff Mortgage.

Mandi and Jenn were very professional and honest; they went above and beyond and helped us get all the credits that we could. This is the second time I've worked with Ruoff and it has been a good experience both times.

Reply from Mandi Eaton

December 25th, 2025 05:04 PM

It's great to hear that your experience with me and Jenn was positive. I'm pleased to know that you felt we went above and beyond in helping with your credits. It's always rewarding to see clients return, and I'm grateful for your continued...

We really enjoyed working with Mandy. She was professional, friendly, and always answered our questions promptly. The electronic paperwork was user friendly and convenient. We would have appreciated updates on interest rate changes in the month...

Reply from Mandi Eaton, Ruoff Mortgage

June 17th, 2025 02:19 PM

I'm glad to hear you enjoyed working with me and found the process convenient. I appreciate your feedback regarding interest rate updates. I monitored rates closely and reached out several times to see if you were ready to lock in, but I completely...

Mandi did a great job

Reply from Mandi Eaton, Ruoff Mortgage

June 9th, 2025 02:01 PM

Thank you, Robert, for your positive feedback. I'm thrilled to hear that you were satisfied with the service. It was a pleasure assisting you at Ruoff Mortgage.

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About

Additional Licenses: NMLS# 1450494. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

Specialities

Investment Loans

Second Home Loans

USDA Loans

FHA Loans

Down Payment Assistance

Renovation Loans

HomeNow Loans

HomeReady Loans