Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Vince Weddle, Ruoff Mortgage
Things had to happen for us very quickly. Ruoff worked quickly to get us through the process helping us get our mortgage. Very friendly,very knowledgeable and always available to answer our questions and address our concerns.
Reply from Vince Weddle, Ruoff Mortgage
September 15th, 2024 07:57 PM
Thank you, Jeannette, for taking the time to leave such a wonderful review! I'm delighted to hear that you were pleased with the speed and efficiency of our mortgage process at Ruoff Mortgage. Being available for your queries and concerns is...
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Chris P
Reply from Owner
September 16th, 2024 02:59 AM
Thank you so much, Chris, for taking the time to rate me highly. Your feedback is greatly appreciated. If you have any future needs or questions, please don't hesitate to reach out. - Pam Townsend, Ruoff Mortgage.
Pam was always available for questions. She made the process so easy and went out of her way to decress my stress. I would recommend her to everyone.
Reply from Pam Townsend, Ruoff Mortgage
September 17th, 2024 03:07 PM
Thank you so much for your kind words, Christopher. I'm thrilled to hear that you had a positive experience and found the process easy. I always strive to make sure that my clients have the best possible experience, so it's wonderful to hear...
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My wife handled everything.
Reply from Scott Kieffner
September 25th, 2024 03:07 PM
Thank you for the 5-star review, Charles! I'm happy to hear that the process with Ruoff Mortgage went smoothly for your wife. If you ever have any questions or need further assistance in the future, don't hesitate to reach out. Thanks again!...
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Very communicative, easy to work with!
Reply from Scott Kieffner, Ruoff Mortgage
September 16th, 2024 07:01 PM
I'm really glad to hear that, Shelby! It was a pleasure helping you navigate through the process. Your positive feedback means a lot to me and the entire Ruoff Mortgage team. I strive to keep communication clear and make each interaction as...
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It seemed like we were Sent forms to complete or apps to use that were then overridden or remained unused.. It seemed like we did extra work sometimes. Mark Wise very kind, friendly and helpful, although often seemed disorganized.
There did seem to be a fair amount of confusion with closing and we have still not received instructions on mortgage payments.
Heather Bozarth, Ruoff Mortgage has received a review with 5 star rating from Derek B
Reply from Owner
October 1st, 2024 05:00 PM
Your 5-star rating is greatly appreciated. If you ever need assistance in the future, don't hesitate to reach out.
My experience is with Heather Bozarth and she was with me every step of the way. She took my calls, answered my emails quickly and answered every question I had. She’s a rock star!!
Reply from Heather Bozarth, Ruoff Mortgage
September 12th, 2024 04:48 PM
Thank you for allowing me to help you with your mortgage on more than one occasion. I wish I had 10 more clients just like you!
Jamie did a really good job helping us through the process as first time home buyers. A few houses fell through, but she remained determined to help us find the right house!
Reply from Jamie Stephenson, Ruoff Mortgage
September 12th, 2024 03:59 PM
I'm thrilled to hear your positive feedback, Brayon! As first-time homebuyers, the process can sometimes be challenging, but I'm glad I could assist in making it a little easier for you. It was indeed a journey with a few houses falling through,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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