Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,192)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,192)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

The entire process was quick and to the point. As a first time home owner, there were quite a few things I did not understand, but Scott did an excellent job at breaking it down and making it simple for me.

Reply from Scott Kieffner, Ruoff Mortgage

September 17th, 2024 03:14 PM

It's terrific to hear that you appreciated the efficiency of our process, Russell. It was my pleasure to assist you in understanding everything. Being a first-time homeowner can indeed have its challenges, but I'm glad I could help simplify...

If you want the best of the best in this life and the obtaining of housing at the very best and most affordable rates out there, look no further, you are in the right place! He literally treats each and everyone of his clients as if they are...

Reply from Tyler Wampler - Ruoff Mortgage

October 1st, 2024 05:56 PM

Hey Dustin, thanks a lot for the review! I appreciate the kind words and you taking the time to do this for me. Best wishes! Tyler Wampler

The loan officer (Scott Phegley) was extremely helpful and very delightful, however, when it was time for his assistant (Chelsea Lentes) to take over the process, adequate communication took a serious decline. Emails went unanswered and important...

I would definitely recommend Ruoff Mortgage for your home buying needs.

Reply from Owner

April 18th, 2026 10:48 AM

Thank you, Thomas, for the glowing review and the 5-star rating. It's fantastic to hear that you'd recommend Ruoff Mortgage for home buying needs. It was a pleasure assisting you, and your feedback means a lot to me and our team. If you ever...

I would have to say that the whole experience made it excellent. The keeping me up to date with the information as well as the availability of Jamie. If I had questions about anything she responded in a timely manner. That made the whole experience...

Reply from Jamie Stephenson, Ruoff Mortgage

September 17th, 2024 01:00 PM

Thank you so much for your kind words, Thomas. I'm thrilled to hear that you found the experience seamless and stress-free. I always strive to keep my clients informed and respond to their questions promptly. I'm glad to know that this made...

Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Beau S

Working with Scott was a very easy and streamlined process. He was always friendly and flexible with calls and more than willing to answer any questions I had.

Dan was excellent to work with! He was very professional and efficient! I would definitely recommend him to anyone who is buying a house to go through the loan process with! Thanks again Dan!!!

Reply from Owner

September 17th, 2024 12:32 PM

I'm so elated to hear that you enjoyed your experience with me at Ruoff Mortgage, Alicia! Your kind words truly mean a lot. It was a pleasure to assist you throughout the loan process and I'm glad to know that I was able to facilitate a smooth...

Dan was excellent to work with!

Reply from Dan Dayhuff, Ruoff Mortgage

September 17th, 2024 12:33 PM

I'm thrilled to hear you had such a positive experience, Alicia! Your feedback means a lot to me and the whole team at Ruoff Mortgage. We always strive for excellence in our service. Looking forward to assisting you with any future mortgage...

Great communication, very friendly efficient and professional.

Reply from Vince Weddle, Ruoff Mortgage

September 25th, 2024 03:53 PM

Thank you for your kind review, Ted. I'm really pleased to hear that you found our communication effective and our service professional. Your feedback means a lot to us at Ruoff Mortgage. We work hard to make sure every interaction with us...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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