Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,192)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,192)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Cheryl was wonderful through our entire home buying process. She really took the time to explain things to me when I had questions and didn’t assume anything. I appreciated that she was only a text away and was so quick on getting back with...

Reply from Owner

September 30th, 2024 03:19 PM

Hi Patricia, Thank you so much for your kind words and the 5-star rating. I'm thrilled to hear that you had a great experience with our home buying process. At Ruoff Mortgage, we strive to ensure that all of your questions are thoroughly answered...

I love the app a lot, I enjoyed knowing where everything stood at all times.

Reply from Cheryl Wooster, Ruoff Mortgage

September 22nd, 2024 12:42 AM

I'm so glad to hear that you enjoyed using the app, Patricia. It's helpful to know where everything stands at all times, isn't it? I always aim to provide a satisfying experience to my clients, and your feedback is very important to me. Thank...

Ruoff Mortgage - Greensburg has received a review with 5 star rating from Benja P

Reply from Owner

October 13th, 2024 12:00 AM

Hi, Benja. Thank you very much for your rating! We are glad you had a pleasant experience.

Was my 2nd time with Jaime what else is there to say 100% happy

Reply from Jamie Stephenson, Ruoff Mortgage

September 19th, 2024 04:36 PM

Hi Lance, thank you so much for your glowing review and for choosing me again to assist with your mortgage needs. I'm thrilled to know that you're pleased with my service. Your satisfaction is my top priority. Looking forward to working with...

Ryan was the perfect person to help us secure a loan for our first home. His communication and updates were timely and helpful, was always there to answer questions, worked with our schedules, and was kind and encouraging! Thanks Ryan!

Reply from Ryan Langley

September 29th, 2024 03:29 PM

I'm delighted to hear that you had a positive experience working with me to secure your first home loan. It was truly a pleasure to be there every step of the way, providing timely updates and answering all of your questions. Your kind words...

Didn't show for final sign

Reply from Scott Phegley, Ruoff Mortgage

October 16th, 2024 12:08 PM

Appreciate your feedback, Steve. I'm sincerely sorry for the inconvenience caused by missing the final sign. I do not normally miss closings however, I did let you know in advance when the closing date was scheduled that I had mandatory company...

Tyler Allen, Ruoff Mortgage has received a review with 5 star rating from Nicole C

Reply from Owner

October 1st, 2024 03:58 PM

Thank you, Nicole, for the excellent rating. I'm delighted to know that you are satisfied with the service provided by Ruoff Mortgage. Your feedback is much appreciated and serves as a great motivation for us to continue delivering top-notch...

The whole process was Excellen!

Reply from Tyler Allen

September 28th, 2024 09:47 PM

I'm thrilled to hear that you found the process excellent, Johnathon. Your satisfaction is my top priority, and it's great to know that we were able to deliver. I appreciate the 5-star rating and your trust in me and Ruoff Mortgage. If you...

We had a great experience working with Scott. He answered all of our questions thoroughly and promptly, and the online system for uploading and signing documents made the whole process really efficient and transparent.

Reply from Scott Kieffner

September 27th, 2024 06:21 PM

I'm glad to hear that you had a great experience, Margaret! It was my pleasure to assist you throughout the process. Your feedback about the efficiency and transparency of our online system is particularly encouraging. We at Ruoff Mortgage...

Always kept me informed and making sure I was doing what I needed to do to make it a fast process.

Reply from J.D. Powell, Ruoff Mortgage

September 17th, 2024 05:11 PM

Thank you so much for the great review Alyssa! It was a pleasure working with you. Congratulations on your new home!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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