Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,188)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(7,188)

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5 Star

97%

4 Star

3 Star

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1 Star

Pam was very quick to get everything we needed and was always keeping us up to date. She made the process very easy.

Reply from Pam Townsend, Ruoff Mortgage

November 14th, 2024 05:03 PM

Hi Jamisen, I'm thrilled to hear that you found our mortgage process to be quick and easy. It was my pleasure to keep you updated every step of the way. Your positive feedback means a lot to me and to everyone at Ruoff Mortgage. Thank you for...

We were very nervous new homebuyers and Scott was able to calm us (me mostly) down and give us peace of mind

Reply from Scott Kieffner, Ruoff Mortgage

November 12th, 2024 08:42 PM

I'm truly grateful for your kind words, Denise. It was my pleasure to help guide you through this process and provide you with peace of mind. It's incredibly rewarding to hear that you felt calmer and more confident in your home buying journey....

Communication was great, app was easy to you and everthing was well organized for our closing.

Reply from Tom Schabel, Ruoff Mortgage

November 12th, 2024 05:03 PM

I greatly appreciate your positive review, Robert! It's fantastic to hear that you found the communication effective and our app user-friendly. Streamlining the process for closings is something we strive for at Ruoff Mortgage, and your feedback...

Very easy to navigate website. Very user friendly.

Reply from Scott Phegley

February 22nd, 2025 03:22 PM

Thanks, Kory! I'm glad to hear you found our website easy to navigate and user-friendly. It's important to us that our tools make your mortgage experience smoother.

Nothing nothing

Reply from Eli Harmon

November 21st, 2024 06:33 PM

I'm thrilled to hear that you had a positive experience with Ruoff Mortgage, Christopher. Your feedback is greatly appreciated and will continue to motivate me in providing top-notch service to all my clients. Let me know if you need any further...

I've worked with Tom for 3 mortgages now. Super easy and he's knowledgeable/ a pro!

Reply from Tom Schabel, Ruoff Mortgage

November 12th, 2024 03:53 PM

Thank you so much for the stellar review, Anna! It's always a pleasure to assist you with your mortgages. Your repeat business is highly appreciated and I'm glad to know that my expertise has been beneficial to you. Looking forward to serving...

She was incredible.

Reply from Cheryl Wooster, Ruoff Mortgage

November 12th, 2024 05:07 PM

I appreciate your kind words, Robin. I'm elated to know that you found my service incredible. Your satisfaction is my top priority and I'm glad to have met your expectations. Looking forward to assisting you again in the future at Ruoff Mortgage....

If this is your first home or you want a loan officer who will have YOUR best interest at heart.. go with Cheryl. There wasn't a single question she couldn't or wouldn't answer at the drop of a dime. Transparent, kind, understanding, and just...

Reply from Owner

November 18th, 2024 03:08 PM

Thank you so much for your kind words, Khristina. I'm thrilled to hear that your experience with me and Ruoff Mortgage was positive and that you felt supported at every step of the process. Your trust and satisfaction are my top priorities,...

Cheryl was amazing from start to finish. This was my first home purchase and first mortgage experience amd i had no idea what I was doing to say the least. Cheryl was so incredibly knowledgeable and always willing to answer all of my questions...

Reply from Cheryl Wooster, Ruoff Mortgage

November 11th, 2024 04:35 PM

Thank you so much for your kind words, Khristina. I'm absolutely delighted to hear that you had such a positive experience with your first home purchase and mortgage. It was my pleasure to guide you through the process and ensure that all your...

Sally was wonderful to work with! She answered any and all of my questions quickly and politely! She helped me through everything very thoroughly as this was my first home loan and I had no idea what I was doing! I would definitely come back...

Reply from Sally Burks Elmore

June 3rd, 2025 01:42 PM

Aww Natalie, Thanks so much for your kind words and the great survey response! It was such a pleasure helping you get into your first home right before the Holidays! I hope you are enjoying you home and living your Best Life!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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