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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • A
    Allison C
    Bloomington, IN
    Posted on April 14th, 2025 03:59 PM
    Heather was just so in too of everything . My loan wasn't huge, but I felt just as valued!
    Reply from Heather Bozarth, Ruoff Mortgage
    April 14th, 2025 05:33 PM
    You are valued!! Thank you so much for your kind words!
  • J
    James P M
    Terre Haute, IN
    Posted on April 14th, 2025 03:43 PM
    Almost everything was perfect. A couple of miscommunication which caused a little additional expense to me, not significant. Otherwise, Pam did an excellent job and I would definitely recommend her.
    Reply from Pam Townsend, Ruoff Mortgage
    May 2nd, 2025 06:03 PM
    I'm glad to hear that, overall, your experience was positive and that you would recommend my services. I apologize for any miscommunication and the resulting inconvenience. Thank you for your feedback, and I appreciate your understanding. If...
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  • D
    Denise R K
    Farmersburg, IN
    Posted on April 14th, 2025 03:14 PM
    We have used Ruoff in the past and have reccommend to family and freinds as well. Scott is quick to reply and makes the loan process a breeze. Sincerely, Greg & Denise Kinnaman
    Reply from Scott Phegley, Ruoff Mortgage
    April 14th, 2025 03:20 PM
    Thank you for the great review! I was a pleasure working with you both again! .
  • J
    Jessica E S
    Scottsburg, IN
    Posted on April 14th, 2025 03:11 PM
    Gene was very knowledgeable and very helpful and helped me understand the process and answered every question I had.
    Reply from Gene Cooney
    April 24th, 2025 03:16 PM
    I'm thrilled to hear that you found my assistance helpful and informative. It was a pleasure to help guide you through the process and address all your questions. Thank you for your kind words and for choosing Ruoff Mortgage.
  • D
    Douglas L W
    Columbus, IN
    Posted on April 14th, 2025 01:27 PM
    Jason was on top of things no delays
  • A
    Aaron T
    Posted on April 14th, 2025 03:20 AM
    Brittany was the absolute best! Being a first time home owner, she made the process super easy and answered any questions I had. No matter how random, or at any time. I couldn't be happier that she was my loan officer! She goes above and beyond!!...
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    Reply from Owner
    April 17th, 2025 01:53 PM
    I'm thrilled to hear that your experience as a first-time homeowner was so positive. It was a pleasure assisting you, and I'm glad I could make the process easy and address all your questions. Thank you for your kind words and recommendation!...
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  • A
    Aaron L T
    Bloomington, IN
    Posted on April 14th, 2025 03:20 AM
    Brittany was the absolute best! Being a first time home owner, she made the process super easy and answered any questions I had. No matter how random. I couldn't be happier that she was my loan officer!
    Reply from Brittany Eckerle, Ruoff Mortgage
    April 14th, 2025 02:55 PM
    I'm thrilled to hear that your experience as a first-time homeowner was made easy and enjoyable. It was a pleasure to assist you and answer all your questions. Thank you for choosing Ruoff Mortgage, and I'm so glad I could be your loan officer!...
    read more
  • T
    Timothy P D
    Greenwood, IN
    Posted on April 12th, 2025 11:35 PM
    Donnie was amazing at taking/setting up calls. He made contact with me and my fiance that was 2 hours away from me he always answered questions quickly and accurately
    Reply from Donnie Dodson, Ruoff Mortgage
    April 13th, 2025 12:01 PM
    Thanks Tim. I'm glad to hear that you found communication with me effective. It was my pleasure to assist both you and your fiancé with your inquiries. Thank you for your feedback.
  • M
    Michele L L
    Bloomington, IN
    Posted on April 12th, 2025 06:51 PM
    Ryan made the process easy and very clear. He always answered our questions and made us feel good about the process. We'd work with him again, for sure!
    Reply from Ryan Langley
    April 21st, 2025 02:00 PM
    Thanks Michele! Congratulations to you and Daniel on the purchase of your new home. You guys were so great to work with throughout this process.
  • J
    Justin M
    Indianapolis, IN
    Posted on April 12th, 2025 03:48 PM
    Loan butler is an excellent tool
    Reply from Sally Burks Elmore, Ruoff Mortgage
    April 21st, 2025 04:19 PM
    Thanks, Justin, for the 5-star review. It is always a pleasure to work with you once again and I am so glad that the Loan Butler Tool made the process smoother and easier! I hope you are enjoying you new home!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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