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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • O
    Olivia P
    Bargersville, IN
    Posted on February 1st, 2026 01:05 PM
    Cheryl made the process so easy for us and gave us so much information we never even had to ask questions bc she answered any question before we even a sked. She was also quick to help us navigate any issues we were having and come up with...
    read more
    Reply from Cheryl Wooster, Ruoff Mortgage
    February 1st, 2026 10:31 PM
    I'm really pleased that I could help make the process smooth for you, Olivia. Providing clear information and preemptively addressing questions are key priorities for me, so it's gratifying to hear this approach was beneficial to you. I'm also...
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  • J
    Jennifer R B
    Oaktown, IN
    Posted on January 31st, 2026 08:29 PM
    Sally was the best, she worked with me through everything
    Reply from Sally Burks Elmore, Ruoff Mortgage
    February 2nd, 2026 07:39 PM
    Jennifer,I am so happy for you! I know you have been working toward purchasing a home and it was an honor to help you do that. Thank you for the awesome survey and your wonderful comments. Please let me know if you have any questions at all...
    read more
  • J
    Jerry R A
    Greensburg, IN
    Posted on January 31st, 2026 07:19 PM
    It down real good
    Reply from Gene Cooney
    February 10th, 2026 07:19 PM
    Jerry, I'm glad everything worked out well for you. If there's anything more you need, feel free to reach out.
  • G
    Grace H
    Columbus, IN
    Posted on January 31st, 2026 05:46 PM
    Kyla was great, quick to respond and very friendly, helped make the process very easy! The portal was also very user friendl!
    Reply from Kyla Henry
    February 2nd, 2026 04:38 PM
    Grace, I’m glad to hear that you found the process easy and appreciated my quick responses and friendly assistance. It’s important to me that the portal and overall experience were user-friendly. If you need any further assistance or have more...
    read more
  • A
    Alison S
    Posted on January 31st, 2026 06:11 AM
    Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Alison S
    Reply from Owner
    February 10th, 2026 06:32 PM
    Thank you for the high rating, Alison. If you need anything further, feel free to get in touch.
  • A
    Alison N S
    Bedford, IN
    Posted on January 31st, 2026 06:11 AM
    Answering all questions and taking the time to ensure that I understood. Overall communication and response time was great. I'm definitely glad that I went with Scott Kiefiner from Ruoff Morgage. I will definitely be choosing him again for...
    read more
    Reply from Scott Kieffner, Ruoff Mortgage
    January 31st, 2026 04:50 PM
    It's really satisfying to hear that the communication and response time met your expectations, Alison. I’m glad I could help answer all of your questions and ensure you felt confident in the process. Thank you for choosing me at Ruoff Mortgage,...
    read more
  • E
    Elaine S
    Terre Haute, IN
    Posted on January 30th, 2026 08:42 PM
    Always available for questions and was very knowledgeable about our situation
    Reply from Tyler Wampler, Ruoff Mortgage
    February 2nd, 2026 05:54 PM
    I appreciate your feedback, Elaine. If there's anything else you need help with in the future, feel free to reach out. Thank you for trusting Tyler Wampler with Ruoff Mortgage as your loan officer!
  • J
    Jessica A M
    Oakwood, IL
    Posted on January 30th, 2026 04:17 PM
    Dwight went above and beyond to make this closing happen. Buying/selling a home at the same time can be overwhelming, especially without realtors! Dwight was patient and explained each step clearly and efficiently! He made me feel like I was...
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    Reply from Dwight George, Ruoff Mortgage
    January 30th, 2026 04:37 PM
    I'm grateful for your kind words, Jessica. It’s rewarding to know that I could support you through the complexity of buying and selling simultaneously. Ensuring you felt understood and prioritized was important to me. Your trust and recommendation...
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  • B
    Brad R
    Posted on January 30th, 2026 04:06 PM
    You don't need to look anywhere else. Cheryl is top notch, just call her for a no hassle experience.
    Reply from Owner
    February 1st, 2026 10:28 PM
    I'm pleased to hear that you found the experience seamless, Brad. Making the process as straightforward as possible is always my goal. If you ever need assistance in the future, just let me know. Thank you for the kind words and trust in my...
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  • B
    Brad A R
    Greenfield, IN
    Posted on January 30th, 2026 04:05 PM
    Listen I dont know what Cheryl makes, but its not enough. She is top notch, i have had dealings with her in the past and thats why i chose to come back to her again. I wont even look to go to anyone else when i am in need of these services....
    read more
    Reply from Cheryl Wooster, Ruoff Mortgage
    February 1st, 2026 10:29 PM
    I really appreciate your kind words, Brad. It's great to know that my previous assistance left such a positive impression that you chose to return for more services. Your trust means a lot to me, and I'm committed to continuing to provide the...
    read more
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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