Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,166)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

Fri

9 AM to 5 PM

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4.94

(7,166)

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5 Star

97%

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Everything

Reply from Kyla Henry

February 2nd, 2026 04:39 PM

Deborah, I'm grateful for your feedback. Thank you :)

Great communication & help all along the way.

Reply from Kim Melton, Ruoff Mortgage

January 29th, 2026 01:42 PM

Michael, thank you for your kind words. It is very important to me to provide excellent service and great communication. If you have any more questions or need further help, don't hesitate to get in touch. Thank you for choosing me for your...

Vince Weddle, Ruoff Mortgage has received a review with 5 star rating from Hannah B

Reply from Owner

February 9th, 2026 05:14 PM

Thank you for the excellent rating, Hannah. If you ever have any questions or need assistance, feel free to reach out.

Everything went better than planned and I would never give anyone a bad survey. However, it would have been nice if my loan officer was willing to communicate with me instead of just my husband--especially since my husband wasn't even on the...

Reply from Vince Weddle, Ruoff Mortgage

January 28th, 2026 04:45 PM

Hello Hannah,my very deepest apologies in not communicating with you throughout the process. I was under the assumption that it was an agreed upon intent between yourself & Jon to have him alone manage the full process. Please forgive me, I...

Cheryl was the loan officer for a client we shared, and she was outstanding throughout the transaction. She had a strong, trusted relationship with our client and brought a professional, friendly, and highly results-driven approach from start...

Reply from Owner

February 1st, 2026 10:30 PM

Deborah, thank you for sharing your experience working together. I'm glad to hear that my approach helped facilitate a seamless transaction, especially under the circumstances you described. Building a strong, communicative relationship with...

Scott did a great job keeping me informed on every process and answering all questions I had.

Reply from Scott Phegley

February 16th, 2026 06:33 PM

Timothy, I'm pleased to know that I was able to keep you well-informed throughout the process and answer all your questions. Clear communication is something I focus on, and it's great to hear it was helpful for you. If any more questions come...

Dwight George made It excellent, didn't matter at what time of day or night if I had any questions he would respond immediately and answered everything. This is my first time ever purchasing a home, ive always heard that it can be a stressful...

Reply from Dwight George, Ruoff Mortgage

January 27th, 2026 04:34 PM

I'm pleased to know that I could assist in making your first home purchase both easy and enjoyable, JT. It's great to hear that my availability helped answer your questions promptly. Thank you for your kind words and recommendation.

The communication was excellent. JD was there to answer all of my questions.

Reply from Owner

February 7th, 2026 12:25 AM

I'm glad to hear that you found the communication excellent, Jerrod. Being available to answer your questions is very important to me, and I appreciate you taking the time to share this feedback. Thank you for trusting me with your mortgage...

The communication was excellent.

Reply from J.D. Powell, Ruoff Mortgage

January 27th, 2026 05:12 PM

Thank you for the review Jerrod! Thank you also for being so responsive & getting me everything I needed so quickly. It definitely makes the process go much quicker/smoother. Congratulations on the new home & please don't hesitate to reach...

Donnie is an outstanding lender who truly advocates for his clients. His expertise, integrity, and commitment to his clients make him someone I trust completely with my buyers. I'm grateful for our partnership over the years and highly recommend...

Reply from Owner

February 4th, 2026 10:36 AM

I'm grateful for your trust and recommendation, Jessica. It's been a pleasure working together over the years and helping your buyers. I appreciate your kind words about my approach and commitment. Thank you for being such a valued partner.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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