Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,022)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(7,022)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Amy. From the first phone call to closing she was amazing.

Reply from Amy Helmen

September 23rd, 2024 04:00 PM

I'm thrilled to hear that your experience from the first phone call to closing was amazing, Deann. It's my goal to make the mortgage process as seamless and efficient as possible for my clients at Ruoff Mortgage. Your kind words and 5-star...

Karen Zank, Ruoff Mortgage has received a review with 5 star rating from John M

Reply from Owner

November 5th, 2024 08:43 PM

Thank you, John, for your positive feedback. We are glad to hear that your experience with Karen Zank at Ruoff Mortgage was a great one. Your high ranking is appreciated and shows us that our efforts are well received. We look forward to assisting...

The opportunity to deal with excitement team leaders

Reply from Karen Zank

September 23rd, 2024 03:22 PM

I'm thrilled to hear that you found our interactions exciting, John! Your positive feedback means a lot to me and the rest of the team at Ruoff Mortgage. Rest assured that we are committed to maintaining the high standard of service that earned...

Arielle made the whole process super easy. I was a first time home buyer and she was able to break down everything and explain it in terms I understood. She made it very stress free and was able to get us to close on our new home fast! I would...

Reply from Arielle Schmitt

September 22nd, 2024 08:30 PM

Thank you so much for your positive feedback, Sabrina354524. I'm thrilled to hear that your first home-buying experience was a success and that I could assist in making the process easier and stress-free for you. Your satisfaction is my top...

Brad and the rest of the team did an excellent job communicating everything to me as a first time home buyer. Excellent experience, will use brad going forward and I will be recommending him to friends and family!

Reply from Brad Ellett

July 10th, 2025 10:02 PM

Thanks a lot Chandler! It was a pleasure working with you and Britt!! Looking forward to hearing about all the great memories in your new home!

Patrick was very personable and knowledgeable. I appreciated all of his quick responses and I could tell he was really happy for us as we purchased our new home.

Reply from Patrick Guibert

September 21st, 2024 01:59 AM

I'm very glad to hear you had such a positive experience, Deana. Providing quick responses and top-notch service is always my goal at Ruoff Mortgage. Your home purchase is a significant moment, and I was truly delighted to be a part of it....

I feel ike like my agent was very knowledgeable and worked very hard to make sure my needs were met.

Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Nick B

Overall, experience was great. Great communication and very quick process overall. Home buying can be a stressful process but Lori's quick communication and overall process knowledge put the mortgage process at ease for us.

Reply from Lori Hiscock, Ruoff Mortgage

September 11th, 2024 12:45 AM

Thank you so much for sharing this feedback! It was a true pleasure being a part of this with you.

Amy was the absolute best to work with!! I’m new to process and she was super patient and helpful through every step! She’s absolutely incredible and I will recommend her to everyone that needs it!

Reply from Amy Helmen

September 20th, 2024 03:29 PM

Thank you so much for your kind words, Alyssa. I'm really glad to hear that you found our process straightforward and that I was able to assist you. It was a pleasure working with you and I look forward to helping your friends and family with...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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