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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.93

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

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Experience.com

4.89

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What made my experience excellent was Stephanie’s knowledge and responsiveness. Anytime I had a question, she answered quickly and clearly, often anticipating issues before they became problems. She understands lending from an investor’s perspective,...

Reply from Stephanie Moncayo, Ruoff Mortgage

January 14th, 2026 03:14 PM

I'm speechless, thanks so much Lori for your trust throughout this process. I look forward to staying in touch :)

As first-time homebuyers, my husband and I walked into this process completely clueless and honestly, a little nervous. From the very beginning, Stephanie made us feel supported, understood, and cared for. She didn’t just handle our mortgage;...

Reply from Owner

October 13th, 2025 08:54 PM

You guys were amazing to work with!! Thank you for trusting me with your homebuying process and I can't wait to keep on seeing the updates you do to your new home on facebook :)

Stephanie was AMAZING from start to finish! Every question was answered thoroughly and almost as soon as I asked. Updates were provided throughout the process online, via email, call or text. The BEST customer service I have ever received!!!...

Reply from Owner

September 19th, 2025 11:49 PM

Thanks so much Keisha 🫶🏽🫶🏽 it was such a pleasure helping you with the purchase of your home! I wish you nothing but the best in this new chapter!!

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Molly S

We loved that each and every question was thoroughly answered and explained. The process was well maintained and made it much easier from all the stress of us to buy our first home!

I really appreciated that Stephane spoke Spanish. Being able to communicate with her in both Spanish and English made me feel more comfortable throughout the loan process.

Communication was wonderful. Stephanie was so personable and helped with any questions or concerns we had ! As first time homebuyers it was such a relief to have her on our team.

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Francisco C B

Reply from Owner

October 1st, 2026 08:45 PM

Francisco, thank you for the great rating. I'm glad to know your experience with Ruoff Mortgage was positive.

todo estubo excelente el tramite de casa todo enforma la comunicación fue muy buena, todo fue muy facil y rapido

Reply from Stephanie Moncayo

September 30th, 2026 05:56 PM

Francisco, me alegra saber que el trámite de tu casa fue excelente y que la comunicación fue buena. En Ruoff Mortgage, siempre buscamos hacer el proceso lo más fácil y rápido posible.

Stephanie at Ruoff is confident, concise, and clear when it comes to getting the right mortgage for your home purchase. She’s also very fast and response

Reply from Owner

September 21st, 2026 01:10 PM

Tyler, thank you for your kind words. I'm pleased that my approach helped make your home purchase a smooth experience. It's great to have been part of your journey with Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages