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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.93

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.93

(141)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(141)

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Experience.com

4.89

(94)

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5.0

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What made my experience excellent was Stephanie’s knowledge and responsiveness. Anytime I had a question, she answered quickly and clearly, often anticipating issues before they became problems. She understands lending from an investor’s perspective,...

Reply from Stephanie Moncayo, Ruoff Mortgage

January 14th, 2026 03:14 PM

I'm speechless, thanks so much Lori for your trust throughout this process. I look forward to staying in touch :)

As first-time homebuyers, my husband and I walked into this process completely clueless and honestly, a little nervous. From the very beginning, Stephanie made us feel supported, understood, and cared for. She didn’t just handle our mortgage;...

Reply from Owner

October 13th, 2025 08:54 PM

You guys were amazing to work with!! Thank you for trusting me with your homebuying process and I can't wait to keep on seeing the updates you do to your new home on facebook :)

Stephanie was AMAZING from start to finish! Every question was answered thoroughly and almost as soon as I asked. Updates were provided throughout the process online, via email, call or text. The BEST customer service I have ever received!!!...

Reply from Owner

September 19th, 2025 11:49 PM

Thanks so much Keisha 🫶🏽🫶🏽 it was such a pleasure helping you with the purchase of your home! I wish you nothing but the best in this new chapter!!

Stephanie at Ruoff is confident, concise, and clear when it comes to getting the right mortgage for your home purchase. She’s also very fast and response

Stephanie did an amazing job since day one of starting our loan. She was always available for questions and was very informative and answering any and all questions that we had. Stephanie went above and beyond her job requirements in my opinion...

Stephanie worked with me very well and was very responsive to any questions I had along the way. It was a very straightforward process and there was no surprises along the way while submitting documents and gathering information. I heard good...

Reply from Stephanie Moncayo

September 7th, 2026 03:43 PM

Tyler, thank you for sharing your experience. I'm glad to hear that the process was straightforward and exceeded your expectations. It's great to know that the loan approval and closing went smoothly, making it a better experience for you this...

Stephanie is so great to work with and was always available to answer any questions we had!

Reply from Owner

August 31st, 2026 03:29 PM

Lexi, thank you for your kind words! I'm pleased to hear that I could be there to answer your questions and make the process smooth for you.

Stephanie is so great to work with and was always available to answer any questions we had

Reply from Stephanie Moncayo

August 31st, 2026 07:30 PM

Anthony, thank you for your kind words! I'm glad I could be there to answer your questions and make the process smooth for you.

Responsive and helpful

Reply from Stephanie Moncayo

August 27th, 2026 03:12 PM

Adriane, I appreciate your feedback. I'm glad to hear that you found my responsiveness and help beneficial.

Stephanie took the burden off of our hands of buying a house and was very knowledgeable and helpful. We love her!

Reply from Stephanie Moncayo

August 10th, 2026 02:31 PM

Gavin, I appreciate your kind words and am happy to have been helpful in making the home-buying process easier for you. I'm glad to hear that you felt supported throughout your journey with Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages