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Stephanie Moncayo, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1710 Edison Rd Suite C, South Bend, Indiana, 46617
Telephone: +1-269-932-2435
Rating: 4.92

Ruoff Mortgage - NMLS 2223577

Ruoff Mortgage - South Bend

4.92

(133)

Mortgage

Mortgage Loan Officer

Contact Info

(269) 932-2435

South Bend, IN

https://www.ruoff.com/stephaniemoncayo

https://apply.ruoff.com/stephaniemoncayo

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.92

(133)

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Experience.com

4.88

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5.0

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What made my experience excellent was Stephanie’s knowledge and responsiveness. Anytime I had a question, she answered quickly and clearly, often anticipating issues before they became problems. She understands lending from an investor’s perspective,...

Reply from Stephanie Moncayo, Ruoff Mortgage

January 14th, 2026 03:14 PM

I'm speechless, thanks so much Lori for your trust throughout this process. I look forward to staying in touch :)

As first-time homebuyers, my husband and I walked into this process completely clueless and honestly, a little nervous. From the very beginning, Stephanie made us feel supported, understood, and cared for. She didn’t just handle our mortgage;...

Reply from Owner

October 13th, 2025 08:54 PM

You guys were amazing to work with!! Thank you for trusting me with your homebuying process and I can't wait to keep on seeing the updates you do to your new home on facebook :)

Stephanie was AMAZING from start to finish! Every question was answered thoroughly and almost as soon as I asked. Updates were provided throughout the process online, via email, call or text. The BEST customer service I have ever received!!!...

Reply from Owner

September 19th, 2025 11:49 PM

Thanks so much Keisha 🫶🏽🫶🏽 it was such a pleasure helping you with the purchase of your home! I wish you nothing but the best in this new chapter!!

Overall easy process and very friendly employees!

Stephanie was very helpful.

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Mike M

Reply from Owner

July 6th, 2026 04:46 PM

Thank you for the perfect rating, Mike. I'm glad to know your experience with Ruoff Mortgage was a positive one. If you ever need assistance in the future, feel free to reach out.

They just went above and beyond to help us and make this experience very pleasant . Eveyone communicated clearly and promptly with us throughout the whole proces. The whole thing was pleasant from start to finish

Reply from Stephanie Moncayo

July 6th, 2026 02:05 PM

I'm grateful for your feedback, Michael. I'm happy to hear that the communication was clear and prompt, making the process pleasant for you. It was wonderful to assist you through your journey at Ruoff Mortgage.

Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Diego H

Reply from Owner

June 30th, 2026 04:17 PM

Thank you for the excellent rating, Diego. I truly appreciate your support and am glad to have been part of your experience with Ruoff Mortgage.

Everything was excellent. The portal was very conven for everything and Stephanie was a dream to work with

Reply from Stephanie Moncayo

June 29th, 2026 05:27 PM

Thank you for your positive feedback, Diego. I'm pleased to hear that the portal was convenient and that you found it easy to work with me. It was a great experience assisting you at Ruoff Mortgage.

Stephanie was wonderful from start to finish. She answered all of our questions and ensured we were confident in our purchase!

Reply from Stephanie Moncayo, Ruoff Mortgage

June 29th, 2026 04:07 PM

Thank you for your kind words, Ehlana. I'm glad I could answer all your questions and help you feel confident in your purchase. It was a pleasure to assist you throughout the process at Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages