Karen Zank, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1400 Wayne St Suite A2, Angola, Indiana, 46703
Telephone: +1-260-243-1473
Rating: 4.92

VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

Ruoff Mortgage - Angola

4.92

(165)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 243-1473

Angola, IN

https://www.ruoff.com/KarenZank

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(165)

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Experience.com

4.9

(123)

Zillow

5.0

(3)

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4.97

(39)

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Karen is the best!

Karen was very avaliable and she answered all my silly questions with patience.If I forgot to do something, she was good at reminding me.

Reply from Owner

October 11th, 2026 10:57 PM

Thank you Sherrie! It was a pleasure to help you and Allen with your new home purchase. Wishing you both many happy years in your new home!

Karen was very avaliable and she answered all my silly questions with patience.If I forgot to do something, she was good at reminding me.

Reply from Karen Zank, Ruoff Mortgage

October 10th, 2026 04:17 PM

I'm happy to know that my availability and reminders were helpful to you, Allen. At Ruoff Mortgage, ensuring you feel supported and informed is a priority for me.

Karen made it easy and dumbed things down when they didn't make sense.

Reply from Karen Zank

October 5th, 2026 08:23 PM

I'm pleased to know that I could simplify the process for you, Dustin. At Ruoff Mortgage, making things clear and understandable is important to our team, and I'm glad I could help.

Quick, knowledgeable and friendly

Reply from Karen Zank, Ruoff Mortgage

September 4th, 2026 05:51 PM

Tonya and Bryan, I appreciate your kind words. I'm happy to hear that you found my service quick, knowledgeable, and friendly. I enjoyed working with you and Bryan to get your loan to the closing table!

Process went quickly and Karen was very helpful

Reply from Karen Zank, Ruoff Mortgage

September 4th, 2026 05:52 PM

I'm happy to know that the process went quickly for you and Taylor, Alexia. Thank you for your kind words about my assistance. I wish you both much happiness in your new home!

Overall good experience. Some confusion/miscommunication about verifying my remote work status and income with various parties with a lot of back and forth emails.

Reply from Karen Zank, Ruoff Mortgage

September 4th, 2026 05:53 PM

Thank you for your feedback, Katie. I am happy to have been able to help you and Brandon. I'm glad to hear that overall you had a good experience. I apologize for any confusion or miscommunication regarding the verification process. Please...

Everything went smoothly and fast!

Reply from Karen Zank

July 15th, 2026 03:04 PM

I'm glad to hear that everything went smoothly and quickly, Chelsea. If you have any further questions or need assistance in the future, feel free to reach out.

Karen is the gold standard in lending. My husband and I have known her for years and wouldn't go to anyone else. She is super responsive and intelligent. She honestly cares about her clients. I can't say enough good things about her. If you...

Reply from Karen Zank, Ruoff Mortgage

May 25th, 2026 01:44 PM

Lori, thank you so much for your kind words. I'm grateful to have been a part of your journey for so many years and pleased to know that my responsiveness and dedication have made a positive impact. Your trust and support mean a lot to me,...

Karen is great communicator and quick!

Reply from Karen Zank, Ruoff Mortgage

May 7th, 2026 12:56 PM

Thank you for your feedback, Jennifer. I'm happy to know that my communication and responsiveness have made a positive impact on your experience. If you ever need further assistance, I'm here to help.

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About

Additional Licenses: NMLS# 451592. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

PURCHASE

REFINANCE

CONSTRUCTION

DEBT CONSOLIDATION

USDA

CONVENTIONAL

FHA