

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Dee and I went through a "pre-approval" period for years. I had issues in more than one fashion. I understand that this was her job but, with the amount of time and hurdles we had throughout the process she selflessly guided me the entire time....
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I would recommend Nella to everyone.
The process was quick and smooth exceeded my expectations.
Quick, knowledgeable and friendly
Reply from Karen Zank, Ruoff Mortgage
September 4th, 2026 05:51 PM
Tonya and Bryan, I appreciate your kind words. I'm happy to hear that you found my service quick, knowledgeable, and friendly. I enjoyed working with you and Bryan to get your loan to the closing table!
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Brian M
Very knowledgeable and stayed on top of emails and good information
Reply from Lori Hiscock, Ruoff Mortgage
September 4th, 2026 04:32 PM
Thank you for the positive feedback, Brian! It appreciate it and greatly enjoyed helping.
Fast and easy
Reply from Linda Riley, Ruoff Mortgage
September 4th, 2026 01:53 PM
Lucia, I'm pleased to hear that your experience was fast and easy. If there's anything more I can do for you, feel free to let me know. It was a pleasure working with your family.
Quick response to questions.
Reply from Tashua Rhine, Ruoff Mortgage
September 3rd, 2026 06:10 PM
Thank you, Matthew! I’m very happy for you and Heather! I hope moving goes smoothly!
Process went quickly and Karen was very helpful
Reply from Karen Zank, Ruoff Mortgage
September 4th, 2026 05:52 PM
I'm happy to know that the process went quickly for you and Taylor, Alexia. Thank you for your kind words about my assistance. I wish you both much happiness in your new home!
Amy was a delight! We got so lucky and she made sure to explain everything and explored all of our options .
Reply from Amy Helmen, Ruoff Mortgage
September 3rd, 2026 07:34 PM
It was a delight to work with you too Hailee! You worked very hard to get us to the finish line. I hope you enjoy your new home :)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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