Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,010)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

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4.94

(7,010)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Friendly and easygoing. Very experienced, any questions were answered with a simple answer. This was our first home purchase, and the whole experience was smooth.

Sonia was great to work with!

Reply from Sonia Niccum-Gunderson, Ruoff Mortg...

August 22nd, 2025 02:23 PM

Bradley, thank you for taking the time to share your feedback. I'm glad to hear that you enjoyed working with me. It was so nice to realize that this world can be so small at times. :) If there's anything more I can do for you or any questions...

Brad was great at communicating different options and answering all of our questions. He was always able to make time to work with us when needed.

Reply from Owner

November 26th, 2025 03:11 PM

Thank you, Cameron, for the great 5-star review! We’re so glad to hear that Brad provided clear guidance and took the time to walk through every option with you. Making sure our clients feel informed, supported, and never rushed is a top priority,...

Communication and availability were outstanding. I plan to recommend Brad Ellett to anyone looking for a quality lender.

Reply from Brad Ellett

August 15th, 2025 07:36 PM

Thanks a lot!! It is always great to work with another professional, like yourself!

From start to finish, working with Brad at Ruoff Mortgage was an absolute pleasure. He went above and beyond to make the loan process smooth, transparent, and stress-free. Brad took the time to explain every detail in plain language, always...

Reply from Owner

November 26th, 2025 03:10 PM

Thank you so much, Karen, for sharing this wonderful 5-star review. We’re grateful you chose Ruoff Mortgage, and we’re thrilled to hear how positive your experience was with Brad. The level of care, clarity, and dedication you described is...

Reply from Brad Ellett

August 15th, 2025 07:38 PM

Thank you so much for the kind words!! You two were awesome to work with too! If we asked you for a document, you were very quick to reply which definitely makes things easier!!

Amy was all around the best.If I didn't understand domething something , she had no problem explaining it to me. I would highky recommend Amy 100%.

Reply from Amy Helmen, Ruoff Mortgage

August 15th, 2025 03:28 PM

Thank you for the kind words Lisa. It was truly my pleasure working with you on the purchase of your first home. Please feel free to reach out anytime as I am always here to help.

Thank you, Edwin for all your help

Reply from Edwin Carrillo

November 13th, 2025 03:35 PM

I'm glad I could assist you, Harold. If you ever have further questions or need any additional help, please feel free to contact me.

Samantha was wonderful to work with. She kept me well informed as the process continued and changes occurred. She answered every text, call and email in a timely fashion and made to answer all my questions so I felt at ease with my concerns....

Reply from Samantha Conrad, Ruoff Mortgage

August 14th, 2025 04:31 PM

Thank you, Moriah. I'm truly glad to hear that your experience gave you the peace of mind and you felt well-informed and supported throughout the process. Teamwork with everyone made this process made for a smooth one. It's been a pleasure...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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