Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
We were treated well throughout the whole process. All communication was clear and from a perspective of genuinely wanting to make things work and making sure we understood the process. We we treated like family.
Reply from Lori Hiscock, Ruoff Mortgage
August 28th, 2025 12:45 PM
I'm really glad to hear that you felt well-treated and understood throughout the process, Adam. It's important to me that communication is clear and supportive, so you always feel like you're in good hands—like family. Your feedback truly means...
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Excellent, Julie was awesome!
Reply from Julie Spangler
August 28th, 2025 12:31 AM
Thank you, Jeffrey! I'm so glad to hear that you had a positive experience. It truly means a lot to me to be described as "awesome." If you ever have any questions or need further assistance in the future, please feel free to reach out. Your...
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Eric Olsen, Ruoff Mortgage
was very professional and helpful throughout the entire process as we are first time homebuyers. It was a little daunting and confusing at first, but Eric guided us through every step seamlessly and made this very easy for us and helped us...
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Reply from Eric Olsen, Ruoff Mortgage
August 18th, 2025 07:44 PM
Thank you so much for your kind comments. We certainly had some fun along the way..but you were so very helpful and we couldn't have gotten across that finish line without your help! Blessings to you and your family moving forward!
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LeAnne Francis, Ruoff Mortgage
Leanne was very patient and helpful. She took the time explaining different aspects of the process more than once
Reply from LeAnne Francis
September 3rd, 2025 12:40 PM
I appreciate your feedback, Billi. It's important to me that all questions are addressed thoroughly, so I'm glad that taking extra time to explain things was helpful for you. If you find yourself needing further assistance or have more questions,...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Chris G
Reply from Owner
August 19th, 2025 12:38 PM
Thank you for the 5 stars!
Jessica was very professional and helpful every step of the way. She took all of the stress away from my wife and I. We won't go to anyone else if we can help it!!
Reply from Jessica Prater, Ruoff Mortgage
August 19th, 2025 12:33 PM
Thank you for the review, Chris! I am always happy to help and answer questions. I have loved watching your family grow and glad I was here to help you into your next home. No worries about going anywhere else...I will be here! :)
Cory has a great attitude. Responded to all my texts & emails quickly. Answered all my questions. A good experience.
Reply from Cory Wilson, Ruoff Mortgage
September 11th, 2025 12:55 PM
It was great working with you Ramona! Thank you for taking time to fill out the survey.
If you need anything or have any questions, I'm always here for you.
I wish you nothing but the best in your new home!
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Patrick Guibert, Ruoff Mortgage
Communication
Reply from Patrick Guibert, Ruoff Mortgage
August 26th, 2025 12:26 PM
Thank you, Anthony, for highlighting communication in your review. Keeping the lines open and clear is something I value greatly, and I'm pleased to hear it made a positive impact on your experience. If there’s anything more I can assist you...
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Ruoff Mortgage - South Bend
Buyer beware. Apparently Ruoff is allowed to make false negative reports on you credit without consequences or compensation. They crippled my credit for two months with lies. They only fixed their neglect cause I reported em to the CFPB and...
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Reply from Owner
October 23rd, 2025 05:56 PM
Ruoff Mortgage has completed a full review of the concerns raised regarding credit reporting following the short sale of the complainant’s property.The account was previously serviced by a sub-servicer, and we have confirmed that the short...
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A quick response to every phone call. Great line of communication by phone or email.
1881–1890 of 7010
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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