Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jessica did an amazing job. She was very helpful working through all the hoops we had to jump through. Any questions i I had she always had the answer or would find the answer, and she responded very quickly.
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Reply from Jessica Prater, Ruoff Mortgage
November 24th, 2025 03:55 PM
Thank you so much for the review! Helping you buy your first home was such a joy. You picked a great piece of property and I think you are going to enjoy it for many years to come. If any questions pop up down the road, I'm still just a message...
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As a first time home buyer, Jessica was incredible at keeping me informed throughout the whole process. She took the time to explain everything to me and was always available for questions. She is also so friendly and enjoyable to work with!...
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Reply from Jessica Prater
June 26th, 2025 05:59 PM
I'm delighted to hear that your experience as a first-time home buyer was so positive. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!
Jessica did an amazing job jumping into an extremely messing refinancing situation with professionalism and grace. She was knowledgeable and patient throughout the process!! I couldn't have asked for a better experience!
Reply from Owner
December 3rd, 2024 01:08 PM
Leah, thank you for the 5-stars! I am happy I was able to assist and that everything worked out in the end. You were great to work with and I wish you luck as you work toward your goals.
One of the best experiences ever ! Jessica made everything easy, and with complete understanding could not have asked for a better results!!! Super sweet lady very comforting to be around!
Reply from Owner
September 1st, 2026 07:35 PM
Heather, I'm glad to hear that you had such a positive experience and found the process easy and comforting. Your kind words mean a lot to me, and I'm grateful for the opportunity to work with you.
Very understanding to what ever I needed best loan officer ever!! She made the process easy and fast as possible!
Reply from Jessica Prater
August 31st, 2026 03:16 PM
Heather, I'm grateful for your kind words and pleased to know that I could make the process easy and efficient for you. It's wonderful to hear that you felt understood throughout your experience. If you have any more needs or questions, feel...
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Jessica was GREAT to work with!!!
Reply from Jessica Prater
August 31st, 2026 03:06 PM
Dawn, I'm thankful for your kind words and happy to know that you found working with me to be a positive experience. If there's anything else I can assist you with, please feel free to reach out.
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Dawn B
Reply from Owner
September 1st, 2026 08:26 PM
Thank you, Dawn, for the perfect rating. I appreciate your support and look forward to assisting you again in the future.
Jessica was so easy to work with and made the whole experience enjoyable.
Reply from Jessica Prater
August 31st, 2026 03:04 PM
Kaiden, I'm pleased to hear that working with me made the experience enjoyable for you. If you have any more questions or need assistance in the future, feel free to reach out.
The fact that Jessica went hard for me and made everything work. Thank you
So grateful for Jess! She is always so informative and explains things in a way that are easy to understand. She makes sure all your questions are answered. Its apparent she knows her job well. She is prompt to respond, even in the evenings...
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Reply from Owner
August 13th, 2026 07:58 PM
Alli, I appreciate your kind words and I'm glad to know that my explanations have been helpful and clear for you. It's important to me to be responsive and available when you need assistance. I'm grateful for your trust and look forward to...
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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