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Jessica Prater, Ruoff Mortgage - Senior Loan Officer | NMLS# 1460089 | Ruoff Mortgage NMLS# 141868 in Plymouth, IN
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Jessica Prater, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...

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Additional Licenses: NMLS# 1460089. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Overall Ratings
4.96
(149)
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Reviews from Web
  • 5.0
    Encompass
    E
    Evan T W
    Walkerton, IN
    Posted on November 23rd, 2025 12:13 PM
    Jessica did an amazing job. She was very helpful working through all the hoops we had to jump through. Any questions i I had she always had the answer or would find the answer, and she responded very quickly.
    read more
    Reply from Jessica Prater, Ruoff Mortgage
    November 24th, 2025 03:55 PM
    Thank you so much for the review! Helping you buy your first home was such a joy. You picked a great piece of property and I think you are going to enjoy it for many years to come. If any questions pop up down the road, I'm still just a message...
    read more
  • 5.0
    Encompass
    E
    Emili J
    Beech Grove, IN
    Posted on June 16th, 2025 05:55 PM
    As a first time home buyer, Jessica was incredible at keeping me informed throughout the whole process. She took the time to explain everything to me and was always available for questions. She is also so friendly and enjoyable to work with!...
    read more
    Reply from Jessica Prater
    June 26th, 2025 05:59 PM
    I'm delighted to hear that your experience as a first-time home buyer was so positive. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!
  • 5.0
    google
    L
    Leah M
    Posted on November 28th, 2024 01:51 PM
    Jessica did an amazing job jumping into an extremely messing refinancing situation with professionalism and grace. She was knowledgeable and patient throughout the process!! I couldn't have asked for a better experience!
    Reply from Owner
    December 3rd, 2024 01:08 PM
    Leah, thank you for the 5-stars! I am happy I was able to assist and that everything worked out in the end. You were great to work with and I wish you luck as you work toward your goals.
  • 5.0
    Encompass
    B
    Brandon B
    North Liberty, IN
    Posted on June 10th, 2026 03:25 PM
    Jessica made the home buying process extremely easy and straight forward. She answered any and all questions we had!
  • 4.75
    Encompass
    L
    Leah B
    North Liberty, IN
    Posted on June 10th, 2026 11:59 AM
    Communication and and al ways answering or returning calls quickly
  • 5.0
    Encompass
    C
    Carlos M
    Walkerton, IN
    Posted on June 9th, 2026 04:52 PM
    Jessica kept us informed on everything and she helped us a lot through out the process answered our calls and text always returned our calls I will definitely recome her to anyone looking for a mortgage.
  • 5.0
    google
    S
    Sharon M
    Posted on June 9th, 2026 03:06 PM
    We had a crazy situation with the closing, we were treated with the utmost respect and we felt as if we were important and our situation was important.
  • 4.87
    Encompass
    S
    Sharon E M
    Walkerton, IN
    Posted on June 9th, 2026 03:04 PM
    Jessia was very friendly and always had an ipbeat attitude, which made us feel at ease even in most stressful situations.
  • 5.0
    Encompass
    L
    Lacie M W
    PLYMOUTH, IN
    Posted on May 6th, 2026 04:46 PM
    Great communication skills and Jessica really knows her business!!!
    Reply from Jessica Prater, Ruoff Mortgage
    May 6th, 2026 06:12 PM
    Thank you, Lacie! I was more than happy to take your initial call and work through your goals. It was great working with you and so happy I was able to help!
  • 4.87
    Encompass
    K
    Kristina L W
    Plymouth, IN
    Posted on May 6th, 2026 03:06 PM
    Communication
    Reply from Jessica Prater, Ruoff Mortgage
    May 6th, 2026 03:36 PM
    Kristina, thank you for the great review. I am happy how everything worked for you...it all fell into place. Enjoy!
  • 10 of 149
    About
    Additional Licenses: NMLS# 1460089. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Residential Mortgages
    Conventional Home Loan
    FHA Home Loan
    USDA Home Loan
    VA Home Loan
    New Construction
    Mortgage Refinance
    Residential Refinance
    View All
    699
    /850
    Search Rank Score
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    Memberships
    • NCIAR - North Central Indiana Association of Realtors (and Affiliates)
    • Rochester Business Builders BNI
    • Homes For Heroes
    • View All
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1460089
    Achievements
    • Most Improved Originator 2017
    • Loan Officer of the Month - October 2022
    • Loan Officer of the Month - August 2023
    • View All
    Hobbies
    • Volunteering in my community.
    • Watching my children participate in sports & clubs.
    • Reading & listening to audiobooks.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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