

Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...

Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jessica did an amazing job. She was very helpful working through all the hoops we had to jump through. Any questions i I had she always had the answer or would find the answer, and she responded very quickly.
read more
Reply from Jessica Prater, Ruoff Mortgage
November 24th, 2025 03:55 PM
Thank you so much for the review! Helping you buy your first home was such a joy. You picked a great piece of property and I think you are going to enjoy it for many years to come. If any questions pop up down the road, I'm still just a message...
read more
As a first time home buyer, Jessica was incredible at keeping me informed throughout the whole process. She took the time to explain everything to me and was always available for questions. She is also so friendly and enjoyable to work with!...
read more
Reply from Jessica Prater
June 26th, 2025 05:59 PM
I'm delighted to hear that your experience as a first-time home buyer was so positive. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!
Jessica did an amazing job jumping into an extremely messing refinancing situation with professionalism and grace. She was knowledgeable and patient throughout the process!! I couldn't have asked for a better experience!
Reply from Owner
December 3rd, 2024 01:08 PM
Leah, thank you for the 5-stars! I am happy I was able to assist and that everything worked out in the end. You were great to work with and I wish you luck as you work toward your goals.
Jessica made the home buying process extremely easy and straight forward. She answered any and all questions we had!
Communication and and al ways answering or returning calls quickly
Jessica kept us informed on everything and she helped us a lot through out the process answered our calls and text always returned our calls I will definitely recome her to anyone looking for a mortgage.
We had a crazy situation with the closing, we were treated with the utmost respect and we felt as if we were important and our situation was important.
Jessia was very friendly and always had an ipbeat attitude, which made us feel at ease even in most stressful situations.
Great communication skills and Jessica really knows her business!!!
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 06:12 PM
Thank you, Lacie! I was more than happy to take your initial call and work through your goals. It was great working with you and so happy I was able to help!
Communication
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 03:36 PM
Kristina, thank you for the great review. I am happy how everything worked for you...it all fell into place. Enjoy!
10 of 149
About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
View All
Search Rank ScoreLearn More →
699
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
View All
Addresses and Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
View All
Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us

