Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
Location & Business Hours
Friday
8:00 AM to 6:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Jessica did an amazing job. She was very helpful working through all the hoops we had to jump through. Any questions i I had she always had the answer or would find the answer, and she responded very quickly.
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Reply from Jessica Prater, Ruoff Mortgage
November 24th, 2025 03:55 PM
Thank you so much for the review! Helping you buy your first home was such a joy. You picked a great piece of property and I think you are going to enjoy it for many years to come. If any questions pop up down the road, I'm still just a message...
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As a first time home buyer, Jessica was incredible at keeping me informed throughout the whole process. She took the time to explain everything to me and was always available for questions. She is also so friendly and enjoyable to work with!...
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Reply from Jessica Prater
June 26th, 2025 05:59 PM
I'm delighted to hear that your experience as a first-time home buyer was so positive. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words!
Jessica did an amazing job jumping into an extremely messing refinancing situation with professionalism and grace. She was knowledgeable and patient throughout the process!! I couldn't have asked for a better experience!
Reply from Owner
December 3rd, 2024 01:08 PM
Leah, thank you for the 5-stars! I am happy I was able to assist and that everything worked out in the end. You were great to work with and I wish you luck as you work toward your goals.
Great communication skills and Jessica really knows her business!!!
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 06:12 PM
Thank you, Lacie! I was more than happy to take your initial call and work through your goals. It was great working with you and so happy I was able to help!
Communication
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 03:36 PM
Kristina, thank you for the great review. I am happy how everything worked for you...it all fell into place. Enjoy!
It was a good experience it definitely helped that my loan officer knew other ways to go about this loan to get ne the best possible deal.
Reply from Jessica Prater
February 28th, 2026 04:09 PM
Braedon, it's great to hear that you had a positive experience and felt supported in finding the best possible deal. I’m glad I could assist you through the loan process. Thank you for your review!
The detail and clarity of thenprocess by Jessica and her team!
Reply from Jessica Prater
February 26th, 2026 04:09 PM
Samuel, I appreciate your feedback on the clarity and attention to detail throughout the process. Thank you for recognizing the efforts I put into ensuring a smooth experience. Your 5-star rating means a lot!
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Jasmine H
Reply from Owner
January 13th, 2026 06:16 PM
Thank you for the 5 stars!
Everyone was very thorough when walking us through the whole process. everyone was also super nice!
Reply from Jessica Prater, Ruoff Mortgage
January 13th, 2026 04:23 PM
Jasmine, thank you for the 5 stars. It was truly a pleasure working with you. You found a great home, and I can't wait to see how you make it your own. Wishing you many years of happiness in your new home!
Very quick and easy to work with!
Reply from Jessica Prater, Ruoff Mortgage
January 12th, 2026 06:15 PM
Thank you for the 5 stars, Jason! You were just as great to work with! I am happy I was able to help you with your first home purchase. Your hard work definitely paid off!
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Search Rank ScoreLearn More →
712
/850
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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