Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Stephanie was on it when it came to answering all of my questions. I was nervous as it was my first time buying a home but she walked me through it and I couldn’t be more grateful. ☺️
Reply from Owner
October 6th, 2025 07:59 PM
You were more than deserving for everything great that came your way Yadira!! Really appreciate the kind words!
Stephanie did an amazing job answering all of my questions and made my first time buying a home a great experience.
Reply from Stephanie Moncayo
October 3rd, 2025 03:21 PM
I'm glad to hear that your first home-buying experience was positive and that I could help by answering your questions. Assisting you in this important step means a lot to me. Thank you for trusting me with this journey.
Nella was the best Broker that my wife and I have ever dealt with. She was kind courteous and responded to our needs in an extremely timely fashion. Not only did she help us understand the financing and the whole process during periods of uncertainty...
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Reply from Owner
November 6th, 2025 04:30 PM
Patrick, thank you! Working with you and your wife was such a pleasure from start to finish. I really enjoyed getting to know you both and helping make everything as smooth as possible. I’m so happy you felt comfortable throughout the process...
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Nella was exceptionally knowledgeable. She was beyond helpful. She deserves a raise, bonus and promotion. She was by far the best broker we have ever worked with .
Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
I appreciate your kind words, Patrick. I'm glad to know that my knowledge and support were helpful to you. It means a lot to me that you had a positive experience. Thank you for taking the time to share your thoughts!
for
Lori Horney, Ruoff Mortgage
Lori Horney, Ruoff Mortgage has received a review with 5 star rating from Seana Y
Reply from Owner
September 22nd, 2025 07:29 PM
Thank you so much Seana it was so wonderful working with you both!!
for
Lori Horney, Ruoff Mortgage
I'm a first time homebuyer and I struggle with anxiety... but lori was amazing and helped navigate the entire process and had alot of patience for all the questions I asked. The experience was so great! Thank you for everything lori!!
Reply from Lori Horney, Ruoff Mortgage
September 22nd, 2025 07:12 PM
Thank you for sharing your experience, Seana. I'm truly glad to know that I could support you through your first homebuying journey, especially in addressing all your questions with patience. Ensuring you felt comfortable and informed was important...
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Jessica was great!
10/10 highly reccomend
Reply from Jessica Prater, Ruoff Mortgage
September 26th, 2025 01:39 PM
Thank you for the 5 stars, Justin! Your story has been a journey and I cannot wait to watch your family flourish in their new country lifestyle. I picture many hours running around in the yard and woods as they get older. Enjoy every minute!...
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The whole process with Karen was fast and stress free!
Reply from Karen Zank
October 2nd, 2025 03:32 PM
It's great to hear that the process felt fast and stress-free for you, John. I aim to make things as smooth as possible, so it's wonderful to know that your experience reflected that. If there's anything else you need, feel free to reach out...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Hanna C
Reply from Owner
September 26th, 2025 01:33 PM
Thank you for the 5 stars! I ALWAYS in enjoy working with you and cannot wait to watch your next chapter unfold. Many blessings in your new home.
Jessica was very easy to work with whether that was answering many many questions I had, about the process of what was happening, why things were a certain way, etc. I would recommend her to anyone looking for a loan!
Reply from Jessica Prater, Ruoff Mortgage
September 26th, 2025 01:35 PM
Thank you for the review! I ALWAYS in enjoy working with you and cannot wait to watch your next chapter unfold. Many blessings in your new home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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