

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Very friendly and knowledgeable folks. Willingly and quickly answered all our questions. Thank you!
Reply from Lori Horney
September 28th, 2025 01:09 PM
I'm pleased to know you found everyone friendly and knowledgeable, Brent. It's important to me that your questions were addressed promptly and thoroughly. If you need any further assistance, feel free to reach out anytime.
Cindy's attention to detail to our needs, both with our financials and our loan possibilities goes above and beyond! She always answers us as quickly as possible, and never hesitates to be readily available anytime to reach out via text message...
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Reply from Cindy Jansky
October 4th, 2025 03:17 PM
I'm grateful for your thoughtful feedback. It's important to me that you feel supported throughout the process, and I'm glad I could assist with both your financial and loan needs. Prompt communication is something I strive for, so I'm pleased...
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Always a wonderful experience with Cindy, not the first time I used her! Recommended her to many friends and family!
Reply from Owner
May 13th, 2026 10:31 AM
Thank you for recommending my services to your friends and family, it truly means a lot. If there's anything else you need in the future, I'm always here to help.
Been using Cindy for years! She's unbelievable! Recommended her too many many friends and family!
Reply from Cindy Jansky
October 4th, 2025 03:09 PM
It's great to hear that you have been satisfied with my services over the years and feel confident enough to recommend me to your friends and family. Your support means a lot, and I'm here whenever you need assistance in the future.
Jessica was a pleasure to work with! Clarified what was needed during the process and kept open communication throughout.
Reply from Jessica Prater, Ruoff Mortgage
September 26th, 2025 01:42 PM
Thank you for the great review, Ed! You were great to work with and always ready to answer or provide what was needed. I know your family is already enjoying the new home and hopefully you were able to use the pool during some of our last warm...
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Dee Waggoner, Ruoff Mortgage has received a review with 5 star rating from Cindy S
My loan officer was amazing!! Incredibly helpful and knowledgeable, I knew I could always message or call her for help during my loan lrocess process.
Reply from Arielle Schmitt, Ruoff Mortgage
October 7th, 2025 03:40 PM
I'm so glad I was able to help navigate a not-so-typical purchase. You were wonderful to work with and I can't wait for you to make your first house a home!
Teresa was experienced, knowledgeable, and easy to work with - I'd highly recommend Teresa and Ruoff to anyone looking to mortgage a new home!
Reply from Teresa Shultz-Miller
October 3rd, 2025 04:53 PM
I'm grateful for your recommendation, Tarra. Knowing that you found my experience and knowledge helpful makes my work rewarding. I'm glad to hear that your experience was positive, and I'd be more than happy to assist if you have any future...
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LeeAnne did an amazing job of explaining everything to me so I understood everything. LeeAnne is truly amazing
Reply from LeAnne Francis, Ruoff Mortgage
September 24th, 2025 03:26 PM
Thanks, Kenny - so happy for you and Tab! Thanks for letting me assist with your home purchase!
Arielle was thorough and so responsive and made buying a house so painless!
Reply from Arielle Schmitt
October 3rd, 2025 03:37 PM
I appreciate your feedback, Rebecca. It's great to know that the process felt smooth and straightforward for you. Ensuring a painless experience is something I strive for, and your words are truly encouraging. Thank you for choosing to work...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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