Northern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Dawn B
Reply from Owner
September 1st, 2026 08:26 PM
Thank you, Dawn, for the perfect rating. I appreciate your support and look forward to assisting you again in the future.
Jessica was so easy to work with and made the whole experience enjoyable.
Reply from Jessica Prater
August 31st, 2026 03:04 PM
Kaiden, I'm pleased to hear that working with me made the experience enjoyable for you. If you have any more questions or need assistance in the future, feel free to reach out.
Stephanie is so great to work with and was always available to answer any questions we had!
Reply from Owner
August 31st, 2026 03:29 PM
Lexi, thank you for your kind words! I'm pleased to hear that I could be there to answer your questions and make the process smooth for you.
Stephanie is so great to work with and was always available to answer any questions we had
Reply from Stephanie Moncayo
August 31st, 2026 07:30 PM
Anthony, thank you for your kind words! I'm glad I could be there to answer your questions and make the process smooth for you.
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Jan Edwards, Ruoff Mortgage
Jan Edwards, Ruoff Mortgage has received a review with 5 star rating from Nick S
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Jan Edwards, Ruoff Mortgage
Working with Jan and Ruoff was really simple! Communication between us was fast and she was and still is always there when a question arises!
Extremely communicative and overall a very good experience.
Reply from Amy Helmen, Ruoff Mortgage
August 20th, 2026 05:21 PM
Thank you for your feedback Jessica, It was a pleasure working with you and I am happy to hear you had a good experience. Communication is important to me, and I'm glad it made a positive impact on your journey becoming a homeowner!
Better communication between underwriters and our lender wouldve been appreciated.
Reply from Brandon Behny
August 19th, 2026 04:59 PM
Thank you for sharing your feedback, Jasmine. I understand the importance of clear communication, and I appreciate you bringing this to my attention. Please reach out to me directly if you'd like to discuss this further.
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Kym Baker, Ruoff Mortgage
I'm a first time homebuyer, so I was nervous going into it. Every time I had a question, I would send Kym a message and she would respond quickly, and make sure I understood what I was signing and agreeing to. She didn't make me feel pressured...
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Reply from Kym Baker, Ruoff Mortgage
August 19th, 2026 04:26 PM
Emilie, I'm pleased to know that I could help ease your nerves as a first-time homebuyer. It's important to me that you felt understood and comfortable throughout the process. Your recommendation and kind words mean a lot, and I'm grateful...
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Jan Edwards, Ruoff Mortgage
Jan Edwards, Ruoff Mortgage has received a review with 5 star rating from Lillianne R
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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