

Northern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Steve and Brianna were quick to help and assist with anything we had for them. The process was very smooth and transparent. Overall they are just good at what they do and the experience shows.
Reply from Steve Hissong
January 22nd, 2026 03:14 PM
It's great to hear that you found the process smooth and transparent, Tanner. We strive to assist promptly and make the experience as straightforward as possible at Ruoff Mortgage. Steve and Brianna take pride in their work, and your feedback...
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Steve went above and beyond to get my loan closed as fast as possible and it made buying a home for the first time seamless and easy.
Reply from Steve Hissong
January 22nd, 2026 03:15 PM
We're pleased to hear that Steve's efforts helped make your first home-buying experience seamless and efficient. Ensuring a smooth process for our clients is always our goal at Ruoff Mortgage. Thank you for sharing your experience with us,...
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She made this completely possible,awesome experience with stephanie.
Reply from Stephanie Moncayo
January 30th, 2026 04:28 PM
Daniel, thank you for the great feedback, and I'm glad to hear about your positive experience. Working with you was a pleasure, and I'm grateful I could help make things possible on your journey. If you have any future needs, feel free to reach...
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Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Renee N
Reply from Owner
January 31st, 2026 12:26 AM
I appreciate the five-star rating, Renee. Thank you for the positive feedback! If you ever need assistance in the future, feel free to reach out.
I've been through the home buying process several times and my experience with Lori far exceeded any other professionals I've worked with in the field. Everything from start to finish was handled efficiently, communication with her and her...
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Reply from Lori Hiscock, Ruoff Mortgage
January 20th, 2026 07:11 PM
Thank you so much for saying this Renee! It was truly a pleasure helping you with this important step. :)
Ryan was very friendly and incredibly knowledgeable, and was always able to completely answer any questions we had for him in a very quick manner.
Reply from Owner
January 30th, 2026 12:32 AM
Thank you for your feedback, Austin. It's reassuring to know that my friendliness and knowledge met your expectations during our interactions. If you have more questions in the future or need further assistance, feel free to reach out any time....
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Ryan was very friendly and incredibly knowledgeable, and was always able to completely answer any questions we had for him in a very quick manner.
Reply from Ryan Dunn
January 29th, 2026 07:51 PM
I appreciate your feedback, Austin. It’s great to know that my knowledge and responsiveness were helpful during our time working together. If you have any more questions or need further assistance in the future, please don't hesitate to contact...
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Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Jacob F
Reply from Owner
January 30th, 2026 12:34 AM
I'm grateful for your positive rating, Jacob. If there's anything more I can do for you, please don't hesitate to reach out.
Cannot speak highly enough about Amy.
Already reccommended her to some family in town.
I told her many times throughout the process how much i appreciated her help.
Reply from Amy Helmen, Ruoff Mortgage
January 22nd, 2026 07:33 PM
I'm grateful for the trust you've shown by recommending me, Jacob. It was my pleasure to guide you and Abby through the process, and I appreciate all the kind words you've shared. You know I am still here to assist with anything that comes...
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Great person to work with. She communicates very well and explains everything, especially how to submit the necessary documents.
Reply from Owner
January 30th, 2026 06:57 PM
I'm glad to hear that you found my communication clear and the explanations helpful, Susan. Making the process understandable and manageable is important to me. If there's anything else you need or additional questions arise, please feel free...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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