Northern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(6,994)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.94

(6,994)

Filter by Date

Range

Filter by Rating

Communication and the ease of signing documents on your portal

Reply from Samantha Conrad

January 29th, 2026 04:06 PM

It's great to hear that you found the communication and our document portal easy to use, Robert. Ensuring a smooth experience is important to me, so I'm glad these aspects worked well for you. If there's anything else you'd like to discuss...

Brad was very knowledgeable and always willing to answer whatever questions I had, and responded quickly. His advice was very valuable, especially when it came to closing.

Reply from Owner

January 30th, 2026 12:32 AM

I'm glad to hear that my expertise and timely responses were helpful for you, Corey. Being able to provide valuable advice, particularly during the closing process, is something I prioritize. If any more questions come up or if there's anything...

Brad was very knowledgeable and was always willing to answer whatever questions I had. His advice was very valuable throughout the process.

Reply from Brad Ellett

February 12th, 2026 01:11 PM

I'm grateful for your feedback, Corey. It’s important to me that you found my advice valuable and that I was able to answer your questions effectively throughout the process. If there's anything else you need or any more questions arise, feel...

Ryan facilitated one of the best customer experiences I have encountered in my adult life. His was very easy to reach regardless of the time of day. He was also extremely competent and able to explain every facet of the loan process, to include...

Reply from Ryan Dunn

January 28th, 2026 09:11 PM

I'm glad to hear that you had such a positive experience with the loan process. Being available and providing clear, thorough explanations are key priorities for me, so I’m pleased that these aspects were beneficial for you. Should you have...

Brad made the whole process a breeze and made sure that I knew what was going on.

Reply from Brad Ellett

January 27th, 2026 08:05 PM

Your feedback is appreciated, Ethen. Making sure the process was straightforward and that you felt well-informed were important to me. If you have any more questions in the future or need further assistance, please feel free to contact me....

My closing got delayed a month due to confusion at Ruoff. Karen did a great job coming in and speeding up the process.

Stacey and everyone at Ruoff made the entire process easy and stress free! I would highly recommend her to anyone that is looking to buy a house.

Reply from Stacey Tevis

January 26th, 2026 04:50 PM

Thank you for your kind words, Olivia. I'm pleased to hear that the process felt easy and stress-free for you. Your recommendation means a lot to me. If there's anything else you need, please feel free to reach out.

Quick response eady easy to work with and very helpful

Professional, responsive, and easy to work with. The mortgage process was smooth from start to finish. Highly recommend!

Reply from Edwin Carrillo, Ruoff Mortgage

January 15th, 2026 07:39 PM

I'm glad to hear that you found the mortgage process smooth and that working together was a positive experience, Vivian. Your recommendation means a lot to me. If you have any questions or need assistance in the future, I'm here to help.

Thank you so much for helping me buy my house. I appreciate all your guidance.

Reply from Edwin Carrillo

January 15th, 2026 07:39 PM

I'm grateful for the opportunity to help you with your home purchase, Jacqueline. Your appreciation means a lot to me, and I'm pleased that I could provide the guidance you needed. If you have any questions or need further assistance in the...

1091–1100 of 6994

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us