

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Peggy Alley, Ruoff Mortgage has received a review with 5 star rating from Megan V
Quick to respond
Very pleasant
Very knowledgeable
Made for a easy process
Very helpful
Reply from Peggy Alley
October 28th, 2025 07:10 PM
Your feedback is truly appreciated, Megan. I'm glad to know that my quick responses and knowledge made the process easier for you. Being helpful and ensuring a pleasant experience is always my goal. If there are any more questions or assistance...
read more
Matt was great to work with, he eased my worries when there was a bump in the road.
Reply from Matt Koch
October 20th, 2025 03:58 PM
We appreciate your feedback, Steven. It's good to know that I was able to address your concerns effectively and help ease any worries during the process. Ensuring a smooth and reassuring experience is a key part of our service. If there’s anything...
read more
Kept me well informed
Reply from Michael Shannon, Ruoff Mortgage
December 15th, 2025 04:17 PM
Thank you! I'm glad we were able to help you out.
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Paul S
Reply from Owner
October 20th, 2025 03:55 PM
Thanks so much for the 5 stars Paul! It was truly great working with you and my team loved this as well. Have a great day and enjoy your new home!
Communication. Answered phone call even on the weekend.
Reply from Matt Koch
October 27th, 2025 03:05 PM
I appreciate you highlighting the importance of communication and my availability. I believe being accessible is crucial, especially during weekends when questions or concerns might arise. If there's anything else you need or wish to discuss,...
read more
All was good
This is the second time we have worked with Jim Cook and he is always a pleasure to do business with. We really appreciated him coming to closing so we were able to meet in person! Thank you for always taking care of us Jim!
Reply from Jim Cook
October 27th, 2025 04:27 PM
Meeting face-to-face at the closing was important to me too, Jennifer. I'm pleased to hear you found the process satisfying once again. Your trust and continued collaboration mean a lot, and I’m always here to assist you whenever you need it....
read more
Simply put. Stephanie is the Best ! If you need a loan she will work hard to get you into the right product, the right solution, and gives her time effortlessly as a true partner to you.
Reply from Owner
February 4th, 2026 07:22 PM
Thank you for trusting me to be part of this new journey for you TWO!
Stephanie was awesome she was there for all questions and her team to assist us through this smooth process
Reply from Stephanie Stoltz
October 26th, 2025 03:24 PM
It's great to know that I could be there for all your questions, Matthew, and help ensure a smooth process. Supporting my clients throughout their journey is always a priority. If there's ever anything more you need, don't hesitate to reach...
read more
881–890 of 3878
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us