

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Really enjoyed working with Vic, kept up on everything, answered all questions we had. Went out of his way to make sure everything went smooth and in a timely manner. Thank you again!
Reply from Owner
November 24th, 2025 12:00 AM
Thank you for being so understanding of all the requirements. Some transactions are more challenging than others, and it’s clients like you—who listen, take professional advice, and follow through—who achieve outstanding results and a successful...
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Communication and quick responses
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Tom P
Reply from Owner
October 20th, 2025 03:20 PM
Thank you, Tom! Congratulations to you and Clare!
Josh was very thorough and extremely knowledgeable very glad to be working with him!
Reply from Josh Pick, Ruoff Mortgage
October 14th, 2025 04:08 PM
Thank you for taking the time to complete the survey and leave a testimonial, Tom! Congratulations to you and Clare...keep in touch and let me know if you need anything here in the near future or have any questions.
I want to express my sincere appreciation for the outstanding service I received from Rodney Reynolds during my loan process. Rodney was exceptionally attentive, taking the time to thoroughly explain the loan and options available to me. He...
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Reply from Rodney Reynolds
October 24th, 2025 03:38 PM
Thank you for your kind words, Schelsey. I'm glad to know that you felt supported and well-informed throughout the loan process. It was my pleasure to assist you with such important decisions, ensuring they aligned with your financial goals....
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Josh was always available to answer my questions and would do so very quickly, efficiently and professionally. josh made the entire process enjoyable and even took the time to learn my family before the loan process started.
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Reply from Josh Pick, Ruoff Mortgage
October 13th, 2025 06:31 PM
Thank you, Kevin! I appreciate you and Emily taking the time to complete the survey and leave some feedback. Congratulations to you both on your new home purchase and stay in touch! Let me know if you have any questions or need anything at...
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He was very nice and extremely knowledgeable
Reply from Josh Pick, Ruoff Mortgage
October 13th, 2025 06:30 PM
Thank you, Emily, and Congratulations to you and Kevin!
Everyone I worked with was friendly, quick to respond, and made sure I understood each step. It felt like you genuinely cared about helping me get the best outcome.
Stephanie and her team at Ruoff Mortgage and some of THE BEST in the business! Stephanie and Jimmy are so knowledgeable about the mortgage business, loan process and everything in between. They are effective communicators - they respond quickly,...
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Reply from Owner
February 5th, 2026 04:37 PM
I appreciate you so! What a privilege to have you choose me to be part of this with you! Thank you so much for the kind words and testament to how our process works 😊
Stephanie is one of the best loan officers on the planet. She is available when clients are (day, night, weekends), responds quickly, is fantastic at looking at all options for each client's situation, works hard to help buyers understand the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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