Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,878)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,878)

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Matt was super helpful in helping me through the process of trying to buy a home. While I did not end up purchasing right now I will definitely use him when I am ready. He was very knowledgeable, patient, and kind. Highly recommend.

Lori and the team was exceptional. 2 weeks from approval to close im still blown away from it. Lori made it easy and I knew what the next step was from start to finish. She was readily available within minutes to respond. Im overall so happy...

Reply from Lori Fetter

November 14th, 2025 07:40 PM

It’s great to know that everything went smoothly from approval to close, Duane. I’m glad you felt the process was straightforward and efficient. Your appreciation of my availability means a lot, and it's wonderful to hear you're pleased with...

Constant communication

Reply from Matt Wisniewski

November 14th, 2025 06:06 PM

I'm grateful to hear that you appreciated the constant communication, Kimberly. Keeping the lines open and ensuring clarity is something I prioritize. If there's anything else I can help with, don't hesitate to reach out. Thank you for your...

Josh is knowledgeable, friendly, & obviously puts the work in. There was never a moment in the entire process where I didn't know exactly what to expect. I'll recommend him/Ruoff to everyone I know buying a home going forward.

Reply from Owner

November 8th, 2025 03:31 PM

Thank you, Jake...much appreciated for the kind words! Congratulations on the purchase of your new home and your new job!

Reply from Josh Pick, Ruoff Mortgage

November 4th, 2025 04:48 PM

Thank you, Jake...much appreciated for the kind words! Congratulations on the purchase of your new home and your new job!

Communication

Reply from Dan Logan

November 5th, 2025 12:57 AM

Thank you for your positive rating. If there's anything specific about the communication you'd like to discuss or highlight, feel free to reach out. I'm here to help with any questions or further needs you might have at Ruoff Mortgage. I mainly...

The entire process was very professional and all of our questions were always answered. Jim Cook did a fantastic job keeping us informed about our loan. By far one of the easiest loan experiences we have ever had!

I have worked with Mike Shannon 3 times personally, 2 purchases and 1 refi, and had an amazing experience each time. He is always on top of things, explains every facet well, and is so easy to work with. I have never been left wondering what...

Reply from Owner

December 15th, 2025 04:16 PM

Hey Shawna, I'm grateful to have worked with you on both your personal deals as well as professionally. I'm always here if you need anything!

I have worked with Mike Shannon 3 times personally and had an amazing experience each time. He is always on top of things, explains every facet well, and is so easy to work with. I have never been left wondering what is going on with my loan....

Reply from Michael Shannon

November 13th, 2025 04:14 PM

Thank you, Michael, for sharing your experience. I'm glad to hear that working together has consistently been a positive experience for you and your clients. I strive to ensure clarity and keep everyone informed throughout the loan process....

Ruoff mortgage made feel like family

831–840 of 3878

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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