

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
We were very pleased with Jim Cook throughout the entire loan process. His communication skills and professionalism was the best I have ever encountered when purchasing a home. I would highly recommend him if you are looking for someone to...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Katherine G
Reply from Owner
May 14th, 2026 05:49 PM
Thank you, Katherine, for the perfect rating! We appreciate your support and are glad to know you had a positive experience with Matt Koch at Ruoff Mortgage.
Matt and Jimmy were communicative every step of the way. We appreciated the reminders and explanations for everything. Portal was easy to use and made everything very clear.
Reply from Matt Koch
November 16th, 2025 05:58 PM
I’m pleased that the communication and guidance throughout the process were helpful for you. It's great to hear that the portal made everything clear and easy to manage as well. If you have any more questions or need further assistance, feel...
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My partner and I keep pinching ourselves in disbelief that we bought such a beautiful home in a great town!
Reply from Owner
November 6th, 2025 04:36 PM
You earned it! Great job!
Christi was a great agent to work with. Buying a home is stressful and her continual reassurance helped my experience as stress free as possibl. She is incredibl, efficient, professional, and most of all down to Earth kind person.
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Reply from Christi Nichols, Ruoff Mortgage
November 6th, 2025 04:36 PM
Thank you for the opportunity to help you on your home-buying journey!
Excellent and clear communication, consistent support throughout the process!
Reply from Michael Shannon
November 17th, 2025 09:10 PM
Megan, I'm grateful for your feedback. Providing clear communication and consistent support is something I prioritize to ensure a smooth experience. Your positive words are very much appreciated. If there's anything more I can assist you with,...
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Everything went smoothly
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Lewis M
Reply from Owner
November 6th, 2025 05:26 PM
Thank you for the positive rating, Lewis. We appreciate your support and are here if you need anything further.
Matt and his Team was wonderful to work with. Always keeping me informed and making sure everything was a smooth, easy transaction with the purchase of my first home. Thank you Ruoff Mortgage!
Reply from Matt Koch
November 15th, 2025 04:05 PM
It was a pleasure to help guide you through purchasing your first home. Ensuring you were well-informed and that the process was seamless is a priority for me. Thank you for choosing Ruoff Mortgage, and if there's anything more I can assist...
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Dan helped and explained if I had any questions so I completely understood
Reply from Dan Logan, Ruoff Mortgage
November 5th, 2025 12:54 AM
I'm pleased to know that I could provide the clarity and assistance you needed, Kimberly. It's important to me that all your questions were addressed, ensuring you felt confident throughout the process. Thank you for your feedback and for choosing...
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821–830 of 3878
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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