Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,858)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,858)

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Information and help in all steps of these processes.

Reply from Rodney Reynolds

September 11th, 2026 03:37 PM

Justin, thank you for your review. I'm pleased to hear that the information and help provided throughout the process met your expectations. If there's anything more I can do to assist, please feel free to reach out.

Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Jared F

Reply from Owner

September 14th, 2026 05:26 PM

Thank you, Jared, for the excellent rating. I'm grateful for your support!

Michael made this process so easy and seamless. Any questions were answered quickly. He even called me to give me an update while on a hike with his family. That kind of customer service you done see often anymore. I am beyond happy with my...

Reply from Michael Shannon

September 11th, 2026 03:04 PM

I appreciate your kind words, Jared. I'm glad to hear that the process felt easy and seamless for you. Thank you for your trust and recommendation.

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Traci L

Reply from Owner

September 1st, 2026 12:43 PM

We appreciate your perfect rating, Traci. Thank you for choosing Ruoff Mortgage!

Matt's a freat guy, very knowledgeable.

Reply from Matt Koch

September 1st, 2026 12:44 PM

Thanks so much Traci! I really hope that you and Craig have such a great time in your new second home and build tons of memories!

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Owner

September 3rd, 2026 01:00 PM

Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 05:46 PM

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Owner

September 1st, 2026 12:45 PM

We're grateful for your feedback, Craig. It's good to know that our timely notifications and Loan Butler helped make the process quicker and easier for you. I appreciate you and Traci! Enjoy your new home! I'm sure you and your family will...

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Matt Koch

September 1st, 2026 12:45 PM

We're glad to hear that our thorough notifications and Loan Butler helped make the process quicker and easier for you, Craig. Thank you for sharing your positive experience with us.

Miss Lori was such a pleasure to work with. I trusted her completely and felt I was in good hands. Her level of communication and motivation was unparalleled to anything I have ever experienced. She is amazing!

Reply from Lori Fetter

September 10th, 2026 03:07 PM

Aisha, I'm grateful for your kind words and pleased to hear that you felt well-supported throughout the process. Thank you for trusting me with your mortgage needs at Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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