Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
quick communication
Lori was very responsive and answered any questions we had. Made the home buying process a lot easier. Would highly recommend!
Lori was always available and responsive. Made the process smooth in what can be a stressful situation in buying a house.
I didn't feel like just a client it was a very friendly process throughout the whole thing
the loan itself and the technology worked seamlessly. my concerned were communication with Lori- responses to questions or concerns being hasty, short or rude. some commun was helpful and effective whole other responses had me very upset and...
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Reply from Lori Fetter
September 15th, 2026 03:20 PM
Sarah,I am truly sorry that you felt I was ever short or rude throughout the process. I do believe that sometimes intent and kindness get lost in text and email, and I will be more cognizant of this in the future . I hope you are very happy...
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Rodney and his assistant were easy to work with and very clear about what needed to happen. It helped take the guesswork out of a potentially stressful first time home buying experience and that was very much appreciated!
Reply from Rodney Reynolds
September 24th, 2026 01:04 PM
Jennifer, I'm glad to hear that you found the process clear and straightforward. At Ruoff Mortgage, we strive to make first-time home buying as smooth as possible, and I'm pleased that my assistant and I could assist you effectively.
Scott Dillen went above and beyone to help me every step of the way . He is the only person I would trust with my mortgage and planning. I can't say enough how grateful I am to have him on my side.
Reply from Scott Dillen, Ruoff Mortgage
September 14th, 2026 12:19 PM
I'm pleased to know that you felt supported every step of the way, Nicole. Your trust means a lot to me, and I'm thankful for your kind words. I am so happy that I was an important part of your home purchase journey and helping you and your...
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Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Justin D
Reply from Michael Shannon, Ruoff Mortgage
September 24th, 2026 06:10 PM
Thank you for the excellent rating, Justin. I'm pleased to know that your experience with Ruoff Mortgage was positive.
The easiest approval process and portal I've experienced!
Reply from Michael Shannon
September 22nd, 2026 03:43 PM
I'm glad to hear that you found the approval process and portal at Ruoff Mortgage easy to navigate, Justin. Thank you for sharing your positive experience!
great communciation, timely responses, very knowledge and answered all questions with ease
Reply from Del Lekan
September 21st, 2026 06:47 PM
Olivia, I'm pleased to know that you found my communication and timely responses helpful. At Ruoff Mortgage, we strive to ensure all your questions are answered with ease.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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