

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah was so helpful and knowledgeable. Escrow was so fast. Would highly recommend.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:37 PM
I am incredibly grateful for your positive feedback, Erica! It was a pleasure assisting you throughout the process. Your kind words motivate me to continue providing top-notch service to our clients. Thank you once again for the high recommendation,...
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Ruoff Mortgage - Cleveland has received a review with 5 star rating from Tara F
Reply from Owner
November 2nd, 2023 06:05 PM
Hi, Tara. Thank you for taking the time to rate us!
The incredibly timely responses were very nice. At no point did I feel that I was being ignored. I also liked the loan butler account because it was so easy to navigate and it helped me stay organized throughout the entire process.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, Tara. It's wonderful to hear that you found our loan butler account helpful and easy to navigate. We aim to provide timely responses to make our customers feel valued and heard. Your fabulous review made...
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I had a truly exceptional experience with Runoff. From the moment I reached out to them, their team was not only friendly but also incredibly well-informed, guiding me through every step of the mortgage process with patience and clarity. Their...
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Reply from Owner
November 2nd, 2023 03:56 PM
Thank you for your kind words, Heidi! We're thrilled to hear that you had an exceptional experience. Our team takes pride in providing friendly and well-informed service throughout the mortgage process. We appreciate your recommendation and...
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I had a truly exceptional experience with Runoff. From the moment I reached out to them, their team was not only friendly but also incredibly well-informed, guiding me through every step of the mortgage process with patience and clarity. Their...
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I had a truly exceptional experience with Runoff. From the moment I reached out to them, their team was not only friendly but also incredibly well-informed, guiding me through every step of the mortgage process with patience and clarity. Their...
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Ruoff Mortgage - Medina has received a review with 5 star rating from Savannah G
Reply from Owner
November 1st, 2023 08:40 PM
Hi, Savannah. Thanks for the stars rating!
My experience was absolutely amazing. Josh went above and beyond to help me. Any time I had a question he answered right away or got back to me as soon as he was available. He explained everything in simple terms so I could understand as much...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
November 9th, 2023 02:03 AM
Thank you for the great feedback, Savannah! It was my pleasure...happy to be a part of your first home-buying experience!
Matt handled everything with great timing and very professional. Great Job!
Great communication and assistance throughout the entire process. Thank you for your time and effort to making this possible. The only thing that I could give constructive feedback on was the format requirements for sending documents, it took...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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