Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.93

(3,881)

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Scott was excellent to work with.He worked really hard and jumped through a lot of hoops to get us a tax credit that no other lender I talked with even mentioned.He helped prepare everything for underwriting, was available when I had questions...

Reply from Scott Dillen, Ruoff Mortgage

October 29th, 2024 05:26 PM

Hi Chester, I'm absolutely delighted to read your review! It's great to hear that you appreciated the extra efforts I put in to secure that tax credit for you. Being available for your questions and ensuring a smooth closing process is part...

I believe Ruoff does an excellent job. The entire mortgage process has drastically changed since my last experience. It is now a cumbersome arduous process!

Reply from Josh Pick - NMLS 134546

January 22nd, 2025 06:39 PM

Thank you for the feedback, Nancy, and I very much appreciate you taking the time to complete the survey. Much of the loan process is now online so I understand your comments. Thank you again for trusting me and Ruoff to handle your home-purchase...

Great experience, everything went very smooth.

Everything went smoothly

Reply from Matt Wisniewski

November 5th, 2024 10:54 AM

Thank you for the glowing review, Michael! It's fantastic to hear that everything went smoothly with your experience at Ruoff Mortgage. Your feedback is greatly appreciated and serves as a strong motivation for me to continue providing excellent...

Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Bernie L

Reply from Owner

July 17th, 2024 05:45 PM

I'm glad to hear that you had a positive experience, Sarah. It's rewarding to know that I was able to help and that you're pleased with your experience at Ruoff Mortgage. Your rating of 5.00 out of 5 Stars means a lot to me. If you need any...

Felix was very professional and very knowledgeable.he made the process very smooth.thank you

Reply from Felix Velez, Ruoff Mortgage

March 28th, 2025 07:34 PM

I'm glad to hear that your experience was smooth and professional. Thank you for your kind words, Bernard. It was a pleasure assisting you throughout the process.

I loved the ease that I could access the information by logging in online and see everything that was done and upcoming with a click of the button and communicate with Matt so easily seven days a week that made the process with my long working...

Reply from Matt Wisniewski

November 3rd, 2024 04:49 PM

Richard, thank you so much for the 5-star review. I'm thrilled to hear that the online access and open communication made your mortgage process easier, especially with your long work hours. It's great that you felt like you were working with...

Josh was very nice and easy to talk with

Reply from Josh Pick - NMLS 134546

October 22nd, 2024 06:42 PM

Thank you for taking the time to complete the survey, Kim, and congratulations to you and Steve on your new home purchase. I hope you both love it there!

Josh Pick did an excellent job.

Reply from Josh Pick - NMLS 134546

October 21st, 2024 11:38 PM

Thank you, Mike, and congratulations to you and Nancy on your home purchase! Best of luck selling the condo!

Luella is always available for questions and helps make the home buying process super smooth! My husband and I have used her for 2 loans so far and have recommended her to several family members and friends and she always does an outstanding...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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