Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.93

(3,881)

Filter by Date

Range

Filter by Rating

Christi is the most kind hearted, honest, knowledgeable and nicest person ever to work with! On a scale of 1 - 10 she is a 15! The only issue we had was with the underwriter. I feel this person overstepped their boundaries with the requested...

Reply from Christi Nichols, Ruoff Mortgage

November 21st, 2024 03:06 PM

I'm so thankful for your kind words and helpful feedback! We can use this to improve our process.

Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Veronica D

Reply from Owner

November 22nd, 2024 02:21 PM

Thank you. It was great working with you! I hope you enjoy the new home.

Everything !! The sight was so easy to navigate , all my questions and concerns were answered right away

Reply from Michael Shannon

November 27th, 2024 09:53 AM

I'm absolutely delighted to hear that you found our site easy to navigate and that all your questions and concerns were addressed promptly, Veronica. Your feedback is greatly appreciated and it helps us strive to provide the best possible service...

Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Morgan C

This wasy second time working with Lori - she was amazing both times! Would highly recommend to anyone looking to buy a new home!

Reply from Lori Fetter

November 26th, 2024 12:44 AM

I'm thrilled to hear that you had a positive experience with me both times, Morgan! I always strive to provide the best service possible to my clients at Ruoff Mortgage. Thank you for your continued trust and for the wonderful review. I appreciate...

Sarah and Ruoff was easy and great to work with. Process was extremely smooth and I would definitely work with them on my next property.

Reply from Owner

November 18th, 2024 01:28 PM

We're so happy to hear that Sarah was able to help you navigate the home buying process with ease. It's always rewarding to hear positive feedback from our customers. Thank you again for choosing Ruoff. We hope you enjoy your new home!

Sarah is absolutely amazing! She made the whole process smooth and helped with any questions or concerns. She helped make a dream into a reality.

Reply from Owner

November 18th, 2024 03:59 PM

I'm absolutely thrilled to hear that you had a positive experience and that I could assist in making your dream a reality, Janine. Your kind words truly mean a lot. It was a pleasure to guide you through the process and address any questions...

Matt answered every question and every call immediately! He talked with my husband and I about financial details and helped us explain the intricacies of our family to the underwriting team . He didn't sound like a robot or act like a big shot....

Reply from Matt Wisniewski

November 25th, 2024 04:15 PM

Hi Lisa, I'm really glad to hear that you had such a positive experience with your mortgage process. It was my pleasure to help clarify any financial details and negotiate for your family's best interests. I believe in treating all of my clients...

Extremely painless process

Reply from Josh Pick - NMLS 134546

November 15th, 2024 04:41 PM

Awesome, Matt...Love to hear it! I appreciate you taking the time to complete the survey. Congratulations to you and Angela!

The whole process was amazing! I couldn't ask for better help, service or advice. Sarah was amazing the whole step of the way!

Reply from Owner

November 18th, 2024 04:00 PM

I'm thrilled to hear that you had such a positive experience with the mortgage process, Brandon! Your words truly mean a lot to me. It was a pleasure to guide you every step of the way and I'm glad my service and advice were helpful to you....

1771–1780 of 3881

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us