Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from John P
Reply from Owner
November 19th, 2025 04:19 PM
I appreciate the positive rating, John. If there's anything specific you'd like to discuss or if you have more feedback, feel free to reach out directly.
Great customer service
Reply from Sarah Cole, Ruoff Mortgage
November 19th, 2024 04:13 PM
John! Your feedback is greatly appreciated. It was a pleasure to assist you with your mortgage needs. I am always here if you need assistance in the future! My best to both you and Jackie!
Dan was absolutely amazing to work with. Extremely on top of everything and communicated with me throughout the entire process. Highly recommend
Reply from Dan Logan, Ruoff Mortgage
November 18th, 2024 05:12 PM
Alexis, It was a pleasure working with you and I'm thrilled to hear you felt well informed and supported throughout the entire process. Your recommendation means a lot to me and to everyone here at Ruoff Mortgage. If you ever need any more...
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Matt Wisniewski, Ruoff Mortgage
No thanks
Reply from Matt Wisniewski
November 28th, 2024 04:52 PM
I'm glad to hear that you had a positive experience with us at Ruoff Mortgage, James. It's great to know that you're satisfied. Please feel free to reach out if you need any further assistance. Looking forward to serving you again in the future!...
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Handled a unique and complicated problem that was unexpected and that we will now have an explanation for in the future. This caused unnecessary extra work from the loan officer, for which we are extremely grateful. We didn't even know the...
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Reply from Owner
November 19th, 2024 03:56 PM
Hi Jackie, I'm thrilled to hear that you found our app easy to use and convenient! It's always our goal to make your experience as smooth and efficient as possible. I'm glad we could navigate through the unexpected complication, and I appreciate...
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Handled a unique and complicated problem that was unexpected and that we will now have an explanation for in the future. This caused unnecessary extra work from the loan officer, for which we are extremely grateful. We didn't even know the...
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Reply from Sarah Cole, Ruoff Mortgage
November 18th, 2024 03:57 PM
Hi Jacqueline, I'm thrilled to hear that you had a positive experience and found our app convenient to use! It was certainly my pleasure to assist you through the unexpected complexities that arose. Thank you for acknowledging the extra effort...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Cristian J
Reply from Owner
November 19th, 2024 03:59 PM
Thank you, Cristian, for the fantastic 5-star rating. I'm thrilled to hear that you had a great experience working with me! I strive to provide the best service to my clients and I'm glad to see it reflected in your feedback. Feel free to reach...
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Sarah was was such a pleasure to work with. Her calm nature, knowledge, and clear communication made the loan process so easy. She is the best!
Reply from Sarah Cole, Ruoff Mortgage
November 18th, 2024 03:58 PM
I'm thrilled to hear that you found the loan process to be easy, Cristian. It was my pleasure to work with you. Your comments about my calm nature, knowledge, and clear communication really made my day. I always strive to provide the best service...
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Stephanie Stoltz, Ruoff Mortgage
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Heather C
for
Stephanie Stoltz, Ruoff Mortgage
I have had a excellent experience
Reply from Stephanie Stoltz
November 27th, 2024 04:09 PM
I'm thrilled to hear about your excellent experience, Heather! Your feedback means a lot to me and the entire team at Ruoff Mortgage. We always strive to provide the best possible service, and I'm glad to hear that we met your expectations....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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