Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.93

(3,881)

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Mr.Iona was very respectful and patient with us as first time home buyers. He explained anything that we had questions about in a way we understood. A man willing to work to make sure that anything is possible. I will highly recommend him to...

Rodney and his team really make me feel like a member of their family-----communication was always clear and timely--I felt very confident in their hands and that my mortgage was on the front burner of their workload---I am sure they treat...

Reply from Rodney Reynolds

December 28th, 2024 04:05 PM

Victor, your words are incredibly heartening! It's our goal at Ruoff Mortgage to provide a clear, timely and family-like atmosphere, and we're thrilled to hear that we accomplished that for you. Your mortgage process was indeed on the front...

Josh was on top of everything and helped with technical support as well. Honestly one of the best loan officers that I've worked with!

Reply from Josh Pick - NMLS 134546

December 18th, 2024 03:16 PM

Thank you so much, Jim...that's probably the greatest compliment I could possibly receive from a homebuyer. I greatly appreciate it, and congratulations to you and Liz!

Sarah was absolutely amazing!!! She was recommended by a friend (who also used her). Sarah made the process extremely easy. I knew buying a house came with a lot of stress and paperwork but she was extremely knowledgeable and communicative...

Reply from Sarah Cole

December 28th, 2024 02:27 AM

Hello Catherine, Thank you so much for leaving such a glowing review! I'm thrilled to hear that your home-buying journey was a smooth one and that you found our process easy to navigate. Your positive feedback really means a lot to me and the...

Amazing to work with and very knowledgeable!

Reply from Lori Fetter

December 27th, 2024 11:16 PM

I'm absolutely thrilled to hear that you had such a positive experience, Anthony! Your kind words truly mean a lot. I'm here to make sure you're informed and comfortable throughout the whole process at Ruoff Mortgage. It was a pleasure working...

Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Christopher J

Reply from Owner

January 13th, 2025 06:19 PM

I'm thrilled to hear about your positive experience, Christopher! Your 5-star rating means a lot to us here at Ruoff Mortgage. It's always rewarding to know we're meeting our customers' needs. Thank you for taking the time to share your feedback....

Jim Cook is just wonderful to talk to and highly professional. The communication and will to go out of his way to accommodate me was really nice. He made the whole process simple and easy.

Reply from Jim Cook

December 27th, 2024 07:39 PM

Thank you so much for the 5-star review, Christopher! I'm thrilled to hear that you found our communication and the process easy and simple. It's always my goal to be accommodating and make sure the needs of my clients are met. I'm glad your...

Agent was superb from start to finish

Reply from Lori Fetter

December 27th, 2024 06:28 PM

I'm absolutely thrilled to hear that you had such a positive experience, Michelle! It's always my goal to make the mortgage process as smooth and efficient as possible for all my clients. Thanks so much for the 5 star review for Ruoff Mortgage...

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Ariel Z

Reply from Owner

December 18th, 2024 03:08 PM

Thank you, Ariel! I really appreciate you taking the time to complete the survey, and thankful that you trusted me to walk you through the process. Congratulations on your home purchase!

Josh was just super patient and very understanding and easy to text an call and always had quick answers that always made sense

Reply from Josh Pick - NMLS 134546

December 18th, 2024 01:10 AM

Thank you, Ariel! I really appreciate you taking the time to do the survey and leave a testimonial, and thankful that you trusted me to walk you through the process. Congratulations on your home purchase!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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