Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,881)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,881)

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Great communication with questions and very quick process from start to finish !!

Reply from Josh Pick - NMLS 134546

March 17th, 2025 01:31 AM

Thank you, Nick! Congratulations on your home purchase and looking forward to assisting you in the near future once interest rates come down! Keep in touch!

Excellent service!

Reply from Owner

March 28th, 2025 07:28 PM

I am happy that you were pleased with the service, Charisse. It was a pleasure assisting you. Thank you for your kind words!

Communication was 10/10. Felix can be reached on the weekends and he is always ready to listen and explain everything step by step. We felt at ease knowing everything every step of the way. All the data he provided was correct and if there...

Reply from Felix Velez

March 25th, 2025 03:30 PM

I'm thrilled to hear that you had such a positive experience with the communication process. It was a pleasure to assist you in buying your first home, and I'm glad I could provide the support and clarity you needed. Thank you for your high...

Del and his team were always in constant contact with updates on the loan process and how it was moving along. Always friendly and willing to help answer any questions that we had.

Reply from Del Lekan, Ruoff Mortgage

March 17th, 2025 01:29 AM

Thank you Cory! I'm happy you felt well-informed and supported throughout the loan process, that IS MY GOAL! It's important to me and my team that our clients always know what's going on and feel comfortable reaching out with any questions....

Amazing process and easy to understand. We were overwhelmed as first time home buyers and Sarah empowered us with education and reassurance! Can't recommend enough for your first time experience.

Reply from Owner

March 21st, 2025 03:43 PM

Thank you so much, Teresa! I'm thrilled to hear that you felt empowered and educated throughout the process. It's truly rewarding to know that I could ease some of the overwhelm for you as first-time home buyers. Your kind words mean a lot,...

Amazing process and easy to understand. We were overwhelmed as first time home buyers and Sarah empowered us with education and reassurance! Can't recommend enough for your first time experience.

Reply from Sarah Cole, Ruoff Mortgage

March 24th, 2025 05:30 PM

Teresa, thank you so much for your wonderful review! I'm truly thrilled to hear that you felt empowered and reassured throughout your home buying journey. It was a pleasure working with you, and I'm so glad I could help make the process easier...

Felix was absolutely fantastic from start to finish. They were incredibly knowledgeable, confident, and always took the time to guide us through every step of the mortgage process. His friendly and approachable nature made everything feel seamless,...

Reply from Felix Velez

March 24th, 2025 03:10 PM

Robert, thank you so much for your kind words! It was a pleasure working with you throughout your homebuying journey. I'm thrilled to hear that you felt guided and supported every step of the way. Helping first-time homebuyers like you navigate...

Great people to assist you thr the process

Reply from Michael Shannon

March 24th, 2025 03:10 PM

Bradley, thanks so much for the kind words. It means a lot to know that you felt supported throughout the process. Our goal at Ruoff Mortgage is to make everything as smooth and stress-free as possible, and I'm glad we could do that for you....

Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Matthew R

Reply from Owner

September 15th, 2023 05:32 PM

Hi, Matthew. We appreciate the rating and are glad we could provide you with a positive experience!

Our loan officer, Michael, was very quick to respond and answers our questions and was very knowledgeable. The online portal was very easy to use and made signing and uploading documents very straightforward. All terms and fees were clear and...

Reply from Michael Shannon, Ruoff Mortgage

March 24th, 2025 04:27 PM

Hi Matthew, it was a pleasure to help you through the process. Thank you for allowing us to be a part of it. Enjoy your new home!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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