

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rodney was a life saver! His calm demeanor kept me sane during this entire process, as we all know purchasing a home for the first time is extremely mentally taxing. He was prompt, professional, and very easy to work with. 10/10, I HIGHLY recommend....
read more
We are first time homebuyers and Scott Dillen made this experience wonderful! He was extremely helpful and very trustworthy! If we had any questions or anything he was right there and was very thorough and would give us a call right away! He...
read more
Reply from Scott Dillen, Ruoff Mortgage
April 25th, 2025 06:21 PM
I'm thrilled to hear that your first homebuying experience was wonderful. It was a pleasure working with you & Kollin and I'm glad I could assist you every step of the way. Thank you for your kind words and for choosing Ruoff Mortgage for this...
read more
Jim was fantastic! Easy to reach, well informed, and a pleasure to work with! I don't know how he could have made our home purchase any easier. Thanks Jim!
Ruoff Mortgage - Lorain has received a review with 5 star rating from Kollin R
Reply from Owner
April 28th, 2025 01:15 PM
We appreciate your positive rating, Kollin. Your satisfaction is important to us, and we value your feedback.
Scott made the process so easy with his expertise and guidance. I will Highly recommend him to anyone!
Reply from Scott Dillen, Ruoff Mortgage
April 25th, 2025 05:26 PM
I'm delighted to hear that the process was easy thanks to my expertise and guidance. It was a pleasure assisting you & Miranda, and I truly appreciate your recommendation. I'm always here for you and proud to have earned your recommendation....
read more
Matt Koch was always readily available
Reply from Matt Koch
May 13th, 2025 09:54 AM
We are delighted to hear that Matt Koch was readily available to assist you. Your feedback is valuable to us, and we are pleased that you had a positive experience with Ruoff Mortgage.
Seamless transitions and limited amount of infotmational documentation needed after the fact.
Reply from Josh Pick, Ruoff Mortgage
April 24th, 2025 09:05 PM
Thanks Mick, congratulations on yet another investment property!
Communication
no surprises
positive attitudes
the Loan Butler is Fabulous!
Reply from Lori Fetter
May 4th, 2025 01:51 AM
I'm thrilled to hear that your experience was positive and that you appreciated the communication and the Loan Butler service. It was a pleasure working with you, and I'm glad everything went smoothly. Thank you for your feedback!
Stephanie went above and beyond to communicate with me every step of the way. We had some hiccups during the process (through no fault of hers - tricky situation with the way my employment was evaluated, and going through a divorce as well),...
read more
SSStephanie
1361–1370 of 3881
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us