

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
the stash had the cash
Reply from Dan Logan, Ruoff Mortgage
August 21st, 2025 01:13 PM
Thank you, Gabriel! it was pleasure working with you and I hope you enjoy your new home!
Timeliness of calls when promised from loan officer. Attention to needed documents on a timeline so that i wasn't signing them at thr veey last minute .
Reply from Sarah Cole, Ruoff Mortgage
August 20th, 2025 04:47 PM
Thank you for taking the time to leave a review.
I’m truly sorry to hear that your homebuying experience wasn’t as positive as I had hoped. I always strive to maintain clear and timely communication with my clients, as ensuring a smooth and...
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Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Michael G
Reply from Owner
September 17th, 2025 08:35 PM
Thank you, Michael!
My experience with Vic has been amazing to say the least. Vic worked tirelessly to get us approved for this home. It was a roller coaster, but it wasn’t because of Vic. He kept us on the tracks and we wind up walking away with a home. I would...
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Vic went above and beyond to get us for approved for our dream home. PRMI denied us after Vic had already approved us. We notified him and he wasted no time getting us re-preapproved. We are now in our dream home. Thanks to him.
Scott was extremely helpful from start to finish on the purchase of our new home. Throughout the entire process, Scott would check in frequently to make sure we had everything we needed and give us quick status update. All in all, Scott made...
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Reply from Scott Dillen, Ruoff Mortgage
August 20th, 2025 06:17 PM
Thank you, Jacob, for your wonderful feedback. I'm so glad to hear that my support made the process of purchasing your new home as stress-free as possible. I aim to keep my clients informed and comfortable by checking in regularly, so it's...
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Stephanie and her team saved the day! I was with another mortgage company and the day before our contract was set to expire, they couldn't close the deal. On a sunday evening, Stephanie stepped up and did more in 24 hours than the previous...
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Reply from Stephanie Stoltz
August 29th, 2025 08:49 PM
Kelly, thank you for sharing your experience! I'm so glad I could step in and assist with such a pressing situation. Time-sensitive matters can certainly be stressful, and it's important to me to ensure things are handled efficiently. It was...
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Everything went smoothly and quickly I am very grateful and happy
Reply from Lori Fetter, Ruoff Mortgage
August 29th, 2025 06:37 PM
David, thank you for your kind words. I'm pleased to hear that everything went smoothly and swiftly for you. Your gratitude means a lot to me, and I'm happy I could assist you efficiently. Should you have any further questions or need help...
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The communication, knowledgeable responses, the willingness to work with us on our needs and also very personable. The commitment to making things less stressful and understandable during the home buying process is elite!
The communication, knowledgeable responses, the willingness to work with us on our needs and also very personable.
Reply from Matt Wisniewski
August 28th, 2025 03:16 PM
Thank you for your kind words, Matthew. I’m pleased to hear that you appreciated the communication and found my responses knowledgeable. Being personable and working with clients to meet their specific needs is always my priority. If there's...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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