MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Reviews from Web
We have refinanced with Ian and Northpointe before and it is always a very easy process. His communication is wonderful and the fees are very reasonable. We hope to use Ian again in the future for the next refinancing!
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Reply from Ian McLellan
April 13th, 2026 03:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank - DeWitt
Dirk Roskam is one of the few people in sales that I trust. He's truly cares about his clients and ensures everything makes sense for you as the borrower. Any questions we had were throughly answered. He went through all of our options with...
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Dirk Roskam is one of the few people in sales that I trust. He's truly cares about his clients and ensures everything makes sense for you as the borrower. Any questions we had were throughly answered. He went through all of our options with...
read more
Reply from Dirk Roskam
April 13th, 2026 06:51 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
I had a great experience refinancing my home with Jason Smith and Northpointe Bank. Jason was incredibly communicative, answered all my questions quickly, and made sure the final numbers were completely transparent. The whole process, right...
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Reply from Jason Smith
April 13th, 2026 02:12 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jim was helpful and responded in a timely manner. He wanted to help from the start.
Reply from Jim Koops
April 13th, 2026 05:53 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Jim Van Law - Northpointe Bank
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Erin M
Reply from Owner
April 4th, 2026 02:09 PM
Thank you, Erin. I appreciate your feedback and trust. Enjoy your beautiful new home
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Jim Van Law - Northpointe Bank
Jim was a great help in securing a loan for our first home . He answered all our questions and was very quick to respond we had questions or concerns
Reply from Jim Van Law - Northpointe Bank
April 4th, 2026 02:09 PM
Thank you Erin!
There were various discrepancies and miscommunications throughout the process and through the closing.
Reply from Ed Napieralski
April 13th, 2026 08:13 PM
Tanya, I appreciate you bringing these issues to my attention. I'm sorry to hear about the discrepancies and miscommunications you encountered. It's important to me that the process is as smooth as possible, so please reach out to me directly...
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We secured a very competitive rate at a reasonable pric. Jason was happy to draw up a number of different loan estimates.
My only complaint would be that the underwriting process was very drawn out.
Reply from Jason Smith
April 13th, 2026 09:55 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Hello Jason Smith, thank you so much for your help.
Reply from Jason Smith
April 13th, 2026 04:42 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
701–710 of 5028
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender