MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Zach stuck by my side from day one! He provided me knowledge and guidance over 7 months to get my credit where it needed to be to successfully buy my first house!
Reply from Zach Emerson - Northpointe Bank
June 3rd, 2026 12:17 PM
I really appreciate the feedback and am looking forward to working with you again.
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Northpointe Bank - Grand Rapids
Had a great experience working with Mason's team. They did the best they could to meet client's expectations.
Explained throughly the numbers in the closing disclosure.
Reply from Mason Maurer
June 2nd, 2026 03:05 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Jim Van Law - Northpointe Bank
Jim and his team were professional and courteous throughout the loan process.
Reply from Jim Van Law - Northpointe Bank
May 25th, 2026 03:31 PM
Paul, I appreciate your kind words.
Fast, responsive, polite and was able to close on time
Reply from Matt Howard
June 1st, 2026 08:14 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
The process was quick and Jim was very responsive
Reply from Jim Koops
June 1st, 2026 09:10 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Easy to work with and responsive
Reply from Ian McLellan
June 1st, 2026 01:57 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Mason was very thorough. He walked us through the entire process along the way and answered any questions that we had.
Reply from Mason Maurer
May 28th, 2026 12:55 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Jim Koops made my refinance process exceptionally smooth from start to finish. He was transparent, proactive, and consistently ahead of every detail. Jim took the time to explain each step, walked me through the numbers clearly, and ensured...
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Reply from Jim Koops
May 28th, 2026 12:37 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Always helpful, quick responses.
Reply from Mason Maurer
May 27th, 2026 12:42 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender