MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
Sat
closed
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closed
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Reviews from Web
Closed on time low fees great interest rate trusted
Reply from Jim Koops
June 9th, 2026 12:04 PM
I really appreciate the feedback and am looking forward to working with you again.
All changes from the original estimate were explained, difficulty with getting insurance paper work, but the team help resolve.
Reply from Jason Smith
June 9th, 2026 09:52 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ian was a consummate professional throughout the process, from shopping for rates to closing. He communicate quickly and clearly, and was always available to help with any questions that we had. I wouldn't hesitate to recommend him to friends...
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Reply from Ian McLellan
June 8th, 2026 05:03 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
for
Jim Van Law - Northpointe Bank
Really appreciated the weekend calls. It really helped to work around our schedule.
Reply from Jim Van Law - Northpointe Bank
June 1st, 2026 12:08 PM
Greg, Working around your schedule is important to me, and I'm glad it made the process easier for you.
Based on previous answers to questions provided.
Reply from Jim Koops
June 8th, 2026 05:18 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
From start to finish Jason help answer any questions I had made the process easy. Leigh-Anne was really easy to work with for all the requested documentation that I needed to provide. They were both very responsive.
Reply from Jason Smith
June 8th, 2026 03:33 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim was great to work with, very responsive, provided answers to any questions I had, and made the mortgage process incredibly smooth
Jim was great to work with, very responsive, provided answers to any questions I had, and made the mortgage process incredibly
Reply from Jim Koops
June 8th, 2026 08:03 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Reply from Timothy Tusing
June 8th, 2026 03:29 PM
Thank you, Vasandhram, for sharing your experience with me during your purchase process. I'm happy to know there were positive aspects of your experience. If there's anything specific you think I can do to improve further, please feel free...
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Brett was great to work with throughout the loan process. He was responsive, helpful, and easy to communicate with whenever we had questions. He made the process feel smooth and straightforward, and we really appreciated his support.
Reply from Brett Foster
June 5th, 2026 06:58 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender