Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Steve Kent
More Kent hands-on involvement with the underwriting team re fees/costs/escrows, etc. Every Loan Estimate sent had different numbers in the various categorie. The final LE had higher fees/costs and we didn't have a choice buy to sign it to...
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Reply from Steve Kent
May 30th, 2026 02:00 PM
It was great working with you and your wife. I appreciate the opportunity!
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Mason-McDuffie Mortgage
We had an amazing experience working with Ric and Jose. Great communication and very professional and incredibly knowledgeable. They made the process smooth and stress-free. We are incredibly grateful for an amazing team.
Reply from Owner
July 2nd, 2026 12:00 AM
Thanks, Claudia! We appreciate you! :)
Katerina was available to answer any questions and was always very communicative
Reply from Katerina Stephens
May 28th, 2026 09:23 PM
Andrea, I'm grateful for your kind words about my communication and availability. It was a pleasure to be there for you and ensure all your questions were answered. If you and John ever need assistance in the future, please feel free to reach...
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Jerry was that one lender that answered my call late at night. He listened intently and got started immediately on a tight deadline. He went above and beyond to walk through the process with my newbie buyer. He stayed on top of things and ensured...
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Over all was a good experience. Ken was very responsive when he was working on my loans and gave good communication on what need to be done and how the process works. We were able to get my closing costs down as well.
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Mason-McDuffie Mortgage
Thanks Chares for all your help! It was a overall great experience in buying our first home.
Reply from Owner
June 2nd, 2026 12:00 AM
Thanks, John and CONGRATS on your first home purchase! :)
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Mark L
Reply from Owner
June 2nd, 2026 12:00 AM
Thanks, Mark! :)
Wonderful, walked us through the entire process the entire way. Thank you!
Reply from Felicia Battaglia
May 29th, 2026 03:44 PM
I'm happy to hear that you had a appreciated experience, Joseph. It was my pleasure to guide you through the entire process. Thank you for your kind words!
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Charles Sterni
Charles was very helpful throughout the entire process
Margie promptly responded to my queries and informed me in every step of my mortgage and clarified me every questions I had. She closed the escrow on time even while she was in vacation. I would really recommend her to my friends. Thank you...
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Reply from Margie Carino
June 22nd, 2026 05:37 PM
Thank you so much Arun for your amazing review and for giving me a 5 Star.
Enjoy your new Home Sweet Home.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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