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Felicia Battaglia - Branch Manager | NMLS # 240198 in Concord, CA

Felicia Battaglia

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Branch Manager | NMLS # 240198

4.96
(174)
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As a Loan Officer serving Existing & Potential Homeowner’s in the Greater Bay Area, Felicia enjoys assisting customers to obtain mortgage loans to purchase homes & refinance their existing mortgages. Felicia’s success as a Loan Officer is s... Show More
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Overall Ratings
4.96
(174)
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Reviews from Web
  • 5.0
    Encompass
    M
    Michelle R
    Pleasant Hill, CA
    Posted on July 13th, 2026 02:29 AM
    Felicia is AMAZING!! She has been with us on this long journey and has been nothing short of incredible! She was always communicative, collaborative and truly caring!! We would highly recommend Felicia to anyone!!
    Reply from Felicia Battaglia
    July 13th, 2026 03:13 PM
    Michelle and Brien, I greatly appreciate your kind words and recommendation. I'm glad to have been a part of your journey and to hear that you felt supported and cared for throughout the process. Thank you for sharing your wonderful experience...
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  • 5.0
    Encompass
    B
    Brien R
    Pleasant Hill, CA
    Posted on July 8th, 2026 02:37 PM
    easy process and great communication
  • 5.0
    Encompass
    J
    Joseph K
    CHICO, CA
    Posted on May 27th, 2026 11:16 PM
    Wonderful, walked us through the entire process the entire way. Thank you!
    Reply from Felicia Battaglia
    May 29th, 2026 03:44 PM
    I'm happy to hear that you had a appreciated experience, Joseph. It was my pleasure to guide you through the entire process. Thank you for your kind words!
  • 4.66
    Encompass
    L
    Lindsey K M
    Spreckels, CA
    Posted on November 13th, 2025 07:35 PM
    Quick and good communication
    Reply from Felicia Battaglia
    May 29th, 2026 03:44 PM
    Lindsey, I appreciate your feedback on my communication. It's important to me to provide efficient and clear interactions. If there's anything more I can do for you, please feel free to reach out.
  • 5.0
    Encompass
    B
    Behnaz R
    Walnut Creek, CA
    Posted on October 22nd, 2025 12:26 AM
    Felicia was great. Very nice, quick to respond to questions, helpful and knowledgeable. Listened to our questions and took time to find answers if she didn't have them. Would recommend her strongly!
    Reply from Felicia Battaglia
    October 22nd, 2025 06:58 PM
    Thank you for your kind words explaining your experience with me💖. I truly enjoyed meeting your family and assisting with the purchase of your home. I appreciate your strong recommendation and wish you all the best as you acclimate into your...
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  • 4.83
    Encompass
    M
    Martin F T
    Walnut Creek, CA
    Posted on August 28th, 2025 02:44 AM
    The fast communication. AWESOME!
    Reply from Felicia Battaglia
    October 22nd, 2025 06:59 PM
    I appreciate your feedback, Martin🤩! It's great to know that the communication met your expectations. If there's anything else you need or any questions you have, feel free to reach out. Thank you for sharing your experience!
  • 5.0
    Encompass
    E
    Erin L
    Placerville, CA
    Posted on August 6th, 2025 03:01 PM
    Felicia was extremely communicative and easy to reach every step of the way.
    Reply from Felicia Battaglia
    August 6th, 2025 03:58 PM
    Thank you, Erin, for sharing your experience. I'm glad to hear that you appreciated my communication and availability throughout the process. Being accessible and ensuring clear communication are important aspects of my role, and your acknowledgment...
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  • 5.0
    Encompass
    P
    Philip J B
    Martinez, CA
    Posted on May 29th, 2025 03:30 AM
    Felicia was very patient and willing to spend time answering questions. If we were concerned with internet integrity she would follow up and confirm questions or inquiries were legitimate. Lastly she took the lead when the final steps had to...
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    Reply from Felicia Battaglia
    May 29th, 2025 05:03 PM
    I'm thrilled to hear about your positive experience, Philip. It's wonderful to know that my efforts in providing thorough answers and ensuring the security of your inquiries were helpful to you. I'm glad I could assist with the final steps...
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  • 5.0
    Encompass
    K
    Kellie H
    Gridley, CA
    Posted on May 8th, 2025 10:39 PM
    Felicia was there for me any time I needed her. She was very professional and walked me through the whole experience. I appreciate everything she did. I would recommend her and use her again. She made the experience of buying a home easy and...
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    Reply from Felicia Battaglia
    May 9th, 2025 04:11 PM
    Kellie, it was my pleasure to serve you. I enjoyed working with you and navigating thru the home buying process. Our conversations about dogs, your job and all the rest of it was a highlight. Thank you for being so easy to collaborate with🥰...
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  • 5.0
    Encompass
    F
    Francel D
    Antioch, CA
    Posted on January 22nd, 2025 08:46 PM
    very helpful!
    Reply from Felicia Battaglia
    January 23rd, 2025 12:33 AM
    I'm so pleased to hear that you found my services helpful, Francel! It's always my goal to provide top-notch assistance to all of my clients at Mason-McDuffie Mortgage. Your positive feedback means a lot to me. If you need any further assistance...
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  • 10 of 174
    About
    As a Loan Officer serving Existing & Potential Homeowner’s in the Greater Bay Area, Felicia enjoys assisting customers to obtain mortgage loans to purchase homes & refinance their existing mortgages. Felicia’s success as a Loan Officer is supported by her excellent communication skills, combined with a passion for serving others. Just as important, Felicia enjoys her job, particularly providing top-notch service to customers. Also, helping first time homebuyers achieve homeownership brings tremendous satisfaction. Felicia brings 25 years experience in the mortgage & financial fields to her work as a Loan Officer. She has completed numerous courses in real estate & mortgage & holds the NMLS certification.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1986

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 240198
    Disclaimer
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.