Kansas City's Cover Image
K

Kansas City, Overland Park, KS

Overland Park, KS
Company Logo
We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have ser... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • K
    Kaitlyn N J
    LEES SUMMIT, MO
    Posted on August 21st, 2023 06:04 PM
    We were talked down to and treated as if we were stupid repeatedly by Chris.
    Reply from Chris Laughlin
    August 24th, 2023 09:15 PM
    Kaitlyn:  Thank you for sharing your thoughts. I apologize that my words or actions came across in a way that made you feel demeaned. That was never my intention, and I’m sorry that my communication made you feel this way.
  • J
    James P
    Olathe, KS
    Posted on August 21st, 2023 04:28 PM
    Jim was thoughtful and mindful of what we could buy. He went above and beyond to make sure we were comfortable and happy with our mortgage.
    Reply from Jim Yarrington
    August 26th, 2023 04:56 PM
    Thanks for the great feedback. I hope you enjoy your new home!
  • T
    Tonja B
    Posted on August 21st, 2023 12:00 AM
    Helpful & caring client services
    Reply from Owner
    October 3rd, 2023 12:00 AM
    We appreciate your review, Tonja!
  • K
    Kathryn A K
    Leawood, KS
    Posted on August 20th, 2023 03:09 PM
    Personal and continuing contact with every single step. Jim treats us like we have been life long friends and neighbors. Love his communication and commitment to a fantastic experience. It was smooth and so so simple!!! We were in and out at...
    read more
    Reply from Jim Yarrington
    August 25th, 2023 03:17 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
  • J
    Jason M N
    Mission Hills, KS
    Posted on August 20th, 2023 12:44 AM
    Always a pleasure working with Phil. Look forward to the next time.
    Reply from Phil Scaglia
    August 25th, 2023 12:47 AM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
  • F
    Fang L
    Leawood, KS
    Posted on August 18th, 2023 03:23 PM
    Todd is very awesome! He helped me get the mortgage loan done very fast meet my needs and very responsible for each step, I appreciate Todd solid professional knowledge and skills to make things smoothly!
    Reply from Todd Hedger
    August 23rd, 2023 03:25 PM
    Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
  • for
    Overland Park
    Encompass
    S
    Sherry S T
    Lenexa, KS
    Posted on August 17th, 2023 07:09 PM
    Nathan and his processor, Jennifer are fabulous! They are proactive, attentive, patient, and provide over-the-top support! It’s not uncommon for Nathan to text on a weekend or evening hours and is always available for questions. I will always...
    read more
    Reply from Nathan Hutsell
    August 22nd, 2023 07:11 PM
    Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
  • T
    Tracey G
    OVERLAND PARK, KS
    Posted on August 16th, 2023 04:37 PM
    Phil is great to work with, he does everything he can to carry the load and make things easy! This is my second mortgage with him, and I'd recommend him to anyone!
    Reply from Phil Scaglia
    August 21st, 2023 04:39 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
  • B
    Brandon S
    Olathe, KS
    Posted on August 16th, 2023 01:31 PM
    Scott provided great service and was quick to respond to any questions that I had.
  • T
    Trevor B
    Raymore, MO
    Posted on August 15th, 2023 12:29 AM
    Very helpful and great
    Reply from Todd Hedger
    August 20th, 2023 12:30 AM
    I really appreciate the feedback and look forward to working with you again.
  • 2491–2500 of 6701
    About
    We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Our Company

    Year Started

    1867

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org