

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Jason Helmintoller and jason hall are very helpful in helping make sure we are equipped with all the necessary information and resources to buy the house in search of . they always both had answers and never quit trying . I appreciate you both...
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Reply from Jason Helmintoller
August 24th, 2026 02:31 PM
Sean, I appreciate your kind words and am glad that both Jason Hall and I could provide the information and resources you needed. It's wonderful to know that we were able to assist you effectively in your home search. Thank you for trusting...
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For this being my first home this whole process went smoothly with no problems. Jason was very informative and always available for my questions. I could be any more happier.
Reply from Jason Helmintoller
August 24th, 2026 07:09 PM
Nicholas, I'm grateful to hear that your first home-buying experience went smoothly and that I could be informative and available for your questions. It's wonderful to know you felt supported throughout the process.
He worked hard to get us what we wanted. He talked us through everything step by step and answered all our questions.
Reply from Matthew Crizer
August 24th, 2026 05:27 PM
Carmen, I'm pleased to know that I could guide you through the process and meet your needs. Thank you for your kind words and trust!
Very helpful in throughout the process. Checked in regularrly for any questions that I may have had pertaining to the loan process.
Reply from Matthew Crizer
August 21st, 2026 07:46 PM
Charles, I'm glad to hear I could be helpful and keep you informed throughout the process. Thank you for sharing your experience!
Simple, great communication, straight to the point.
Leslie was great to work with!
Reply from Leslie Currle
August 18th, 2026 03:35 PM
Thank you, Jack, for your kind words! I'm happy to hear you had a good experience working with me. If there's anything else I can assist with, please let me know.
He was on top of everything. We are senior citizens that are not accustomed to using the computer for everything. Mitch personally took care of us as needed, coming to the house if necessary to be sure everything went through as it was supposed....
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Reply from Mitch Sellers
August 17th, 2026 01:46 PM
Leslie, I appreciate your thoughtful words. I'm glad I could assist you and make the process easier by being there in person when needed. It's important to me that you felt supported and comfortable throughout. Please don't hesitate to reach...
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Process went way faster than expected and was able to buy our first house in just over a month.
Reply from Jason Helmintoller
August 17th, 2026 07:40 PM
Garrett, I'm glad to hear the process went faster than expected and that you were able to purchase your first home so quickly. If you have any more questions or need assistance in the future, feel free to reach out.
While we had some confusion with getting clarification on info during the initial search for a home within our eligibility, when we actually moved forward with an offer and purchase, I felt like everything was being taken care very well behind...
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Great Experince With Matt!!
Reply from Matthew Crizer
August 17th, 2026 07:13 PM
Zachary, I'm glad to hear you had a great experience. Thank you for your kind words!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance