

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Sarah was spot on, took care of busines, exactly what I expected. I will definitely recommend her!!!
Jason was AWESOME!We honestly couldn’t have asked for a better loan officer. He worked with us for a little over two years and never once made us feel like we were asking too many questions. He was always there when we needed him, kept us informed,...
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Reply from Jason Hall
November 6th, 2026 04:25 PM
Sometimes the wait it worth it, and I think you guys found the perfect home. I appreciate you sticking with me throughout your journey. We will be in tough once the rates drop.
Jason did everything he could to fet the right loan for us. Megan was super helpful in getting all our questions answered
Wonderful people to work with!
Thank you all
Communication and responsiveness
I can’t say enough good things about Jason! He went above and beyond for us throughout the entire home-buying process. He was always there to answer our questions, kept us updated, and made sure we understood everything along the way. Buying...
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Reply from Jason Hall
November 5th, 2026 03:55 PM
Thanks for the kind words, I truly enjoy helping first time homebuyers. I look forward to seeing what you do with the place and working together in the future.
Jason made buying a home easy . He made everything simple and explained things in fine detail. Anyone who is buying a home deserves someone like Jason to help!
Communication and guisdance was above any rating you could suggest.
Reply from Sarah Dudley
November 5th, 2026 08:02 PM
Jennifer, I'm pleased to know that my communication and guidance exceeded your expectations. At ALCOVA Mortgage, I aim to provide the best possible support throughout the process. Thank you for your kind words.
Mr. Helmintoller was professional, knowledgeable, and thorough! I am very appreciative of the time and effort as well as his guidance! Thank you!
Reply from Jason Helmintoller
November 3rd, 2026 08:18 PM
I'm pleased to know that you found my guidance helpful, Rachel. At ALCOVA Mortgage, I strive to provide professional and thorough service, and I'm grateful for your kind words. Thank you for appreciating the time and effort put into your experience....
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He was informative and understood our financial capabilities. Always responded to any questions I presented.
Reply from Jason Helmintoller
November 3rd, 2026 03:04 PM
I'm thankful for your feedback, Jody. It's important to me to be informative and responsive, and I'm glad that came across during your experience with ALCOVA Mortgage. If you have any more questions or need further assistance, please feel free...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance