The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,245)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,245)

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Sarah was always available for our questions. Her advice on using the app for closing made things simpliand efficient.

Lead us through the process and were very informative

Sarah did an amazing job communicating with us all throughout the process and made it very clear for us.

Sarah's communication with us was top notch She explained every detail and answerEd all of our questions . We could not have dreamed of a better experience .

Reply from Sarah Dudley

September 23rd, 2026 03:41 PM

Christopher, I'm glad to hear that my communication and explanations were helpful to you. It was a pleasure assisting you through the process with ALCOVA Mortgage. If you have any more questions in the future, please don't hesitate to reach...

Jason and everyone at Alcova was wonderful from start to finish! Communication was great and they responded quickly when we had question!

Reply from Jason Helmintoller

September 22nd, 2026 02:50 PM

Andrea, I'm happy to hear that you had a great experience with both me and the team at ALCOVA Mortgage. It's wonderful to know that our communication and responsiveness met your expectations.

Easy to work with. Answerd all of my questions even if they were dumb haha.

Excellent support and communication! Very pleasant experience with thorough instructions and advice ! thank you !

Will is the man. Very knowledgeable and takes a deep interest/cares about every situation to get you the best possible deal and experience. Cannot recommend him enough. Great communication and very timely responses. Guaranteed to get you across...

Reply from Will Blaylock

September 14th, 2026 07:28 PM

Ryan, I'm grateful for your enthusiastic feedback. It's wonderful to know that my communication and dedication made a positive impact on your experience. Thank you for recommending me!

excellent customer service. extremely responsive. timely and effective push communications. portal was user friendly. Every question and concern was treated with respect and understanding.

Reply from Sarah Dudley

September 14th, 2026 02:29 PM

Virginia, I appreciate your kind words about my customer service. I'm glad to hear that the responsiveness and communication were effective for you. It's important to me that every question and concern is handled with respect and understanding....

Will and his team worked super hard to try and get us processed and closed within 30 days even when we had some obstacles that we had to overcome, he was so easy to reach and he was fantastic guiding us through all of the things we needed to...

Reply from Will Blaylock

September 11th, 2026 03:51 PM

Kelcie, I appreciate your kind words and am glad to hear that my team and I could assist you through the homebuying process, even with the challenges you faced. It's wonderful to know that our communication helped answer all your questions....

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA