The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Sarah made the process feel easy and provided excellent communication every step of the way. She was friendly, supportive, and incredibly helpful!
Reply from Sarah Dudley
September 9th, 2026 05:22 PM
James, I'm grateful for your kind words. It's wonderful to know that you found the process easy and the communication excellent. If you ever need further assistance, please don't hesitate to reach out.
10/10 service
I recently worked with Alcova Mortgage for the second time, and once again, the experience was exceptional. Jason provided outstanding communication throughout the entire process – every question I had was answered promptly and clearly.What...
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Reply from Jason Helmintoller
September 7th, 2026 02:45 PM
Robert, I'm grateful for your kind words and for choosing to work with me again at ALCOVA Mortgage. It's good to know that the communication and process met your expectations, even without a realtor involved. I appreciate your recommendation...
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Matt Crizer went above and beyond to get my loan together to buy the home that I grew up in. He kept me informed and helped me step by step with everything. He was a blessing to me and my family. 🙏
Reply from Matthew Crizer
September 4th, 2026 07:43 PM
Pamela, I'm grateful to have been able to assist you in buying the home you grew up in. It means a lot to know that I could be helpful throughout the process for you and your family. Thank you for your kind words and trust!
Leslie has been communicating with me for several years as I flip flopped on where I wanted to live. She has been proactive with notifications and advice. So very friendly and efficient.
Reply from Leslie Currle
September 1st, 2026 01:37 PM
Elizabeth, I appreciate your kind words and am pleased to have been able to support you through your decision-making process. It's great to know that my proactive communication and advice were helpful to you. If there's anything more I can...
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Jason was on it from day one with the talks of us moving from home to home. He was nothing short of great with me and my new family. He was talking us through every step of the way from selling to buying and the in betweens of it all. We would...
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Reply from Jason Hall
August 28th, 2026 01:42 PM
Thank you, Dakota I look forward to watching your family grow and see what you do with the new house. I will be in touch when the time comes to refinance.
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Sarah is amazing and truly cares about her clients. This is the second home we have purchased with sarah. She has went above and beyond each time we have worked with her.
Reply from Sarah Dudley
August 28th, 2026 01:35 PM
Kelsey, I'm grateful for your kind words and for choosing to work with me again on your home purchase. It's wonderful to know that my efforts to go above and beyond have made a positive impact on your experience. If you need anything else,...
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Jason ensured every step we took in our home-buying process was as streamlined as possible
Reply from Jason Helmintoller
August 31st, 2026 06:47 PM
Zachary, I'm glad to hear that I could help streamline your home-buying process. Thank you for sharing your positive experience with me.
Overall communication was wondwrful and all of my questions were answered promptly! Jason also went above and beyond by providing multiple options and even sending documentation after business hours. I appreciated his assistance and expertise...
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Reply from Jason Helmintoller
August 31st, 2026 06:39 PM
Heather, I'm pleased to know that the communication met your expectations and that I could assist with your first home-buying experience. It's great to hear that the options and documentation were helpful to you, even beyond regular hours....
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Derek was very knowledgable and reassuring. He helped us get our loan with low stress and made the experience pleasant. We understood clearly our next steps and felt he was extremely timely with the process.
Reply from Derek Pederson
August 27th, 2026 08:25 PM
I'm grateful for your kind words, Jennifer. It's good to know that I could make the loan process pleasant and clear for you. If you have any more questions or need further assistance, I'm here to help.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance